IT Sales Executive

INFORMA SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

INFORMA SOLUTIONS PTE. LTD. in Singapore seeks an energetic and result‑oriented IT sales professional. You will identify new business opportunities, reach out to prospects, and help drive early engagement with customers and the technical team.

As a key link between customers and solutions, you will learn about endpoint security, DLP, device management, and managed services, deliver product demonstrations, and support quotations and order processing.

Qualifications

• Diploma or degree in business, marketing, IT, or related field.
• Fresh graduates with 0–2 years sales experience welcome.
• Interest in IT, cybersecurity, software, or technology solutions.
• Strong communication, presentation, and interpersonal skills.
• Willingness to learn and achieve sales targets.

Responsibilities

• Identify and develop new business opportunities via cold calling, email outreach, networking, referrals, and other sales channels.
• Promote IT products, cybersecurity solutions, software, hardware, and professional services.
• Generate leads, arrange customer meetings, and support the sales team to meet targets.
• Maintain a healthy sales pipeline and update activities in the CRM system.

Skills

Communication skills

Presentation skills

Interpersonal skills

Organizational skills

Self-motivation

Sales aptitude

Teamwork

Lead generation

Education

Diploma or Degree in Business, Marketing, Information Technology

Tools

MS Excel

MS Word

PowerPoint

Job description

We are looking for an energetic, confident, and result-oriented individual who enjoys communicating with people and is keen to develop a career in technology sales. The ideal candidate should be proactive in generating leads, persistent in following up with prospects, willing to learn technical concepts, and committed to building long-term customer relationships.

A positive attitude, strong communication skills, and a willingness to learn are more important than extensive sales experience.

1. Sales & Business Development

• Identify and develop new business opportunities through cold calling, email outreach, networking, referrals, and other sales channels.
• Identify potential customers across corporate, SME, government, and other relevant market segments.
• Promote the company's IT products, cybersecurity solutions, software, hardware, and professional services.
• Generate leads, arrange customer meetings, and support the sales team in achieving business targets.
• Follow up on sales enquiries, leads, quotations, and prospective customers in a timely manner.
• Maintain a healthy sales pipeline and regularly update sales activities and opportunities.

2. Customer Relationship Management

• Build and maintain positive relationships with existing and prospective customers.
• Understand customer requirements and identify suitable IT solutions based on their business needs.
• Conduct introductory presentations and product demonstrations with support from the technical team, where required.
• Follow up with customers to gather feedback, address enquiries, and identify opportunities for repeat business or additional services.
• Maintain regular communication with customers to strengthen long-term business relationships.

3. IT Solutions & Product Knowledge

• Develop a good understanding of the company's IT and cybersecurity products, services, and solutions.
• Learn about relevant technologies, including endpoint security, data loss prevention (DLP), device management, network security, and managed security services.
• Understand customer challenges and coordinate with technical teams to propose appropriate solutions.
• Keep updated on new products, industry developments, competitor offerings, and market trends.
• Attend product training sessions and vendor presentations to improve technical and sales knowledge.

4. Quotations & Sales Coordination

• Prepare quotations, proposals, presentations, and other sales-related documents.
• Coordinate with vendors and distributors to obtain product pricing, availability, and relevant technical information.
• Follow up on quotations and assist in converting opportunities into confirmed orders.
• Coordinate with internal teams to ensure timely order processing, product delivery, and service commencement.
• Maintain accurate records of customer details, quotations, purchase orders, and sales correspondence.

5. Sales Reporting & Administration

• Update the company's CRM system or sales tracking records with leads, customer interactions, and opportunity status.
• Prepare regular sales activity reports, pipeline updates, and forecasts.
• Monitor pending quotations, customer responses, and follow-up actions.
• Support sales campaigns, marketing activities, vendor events, and customer engagement initiatives.
• Perform other sales-related duties as assigned by management.

Requirements & Qualifications

• Diploma or Degree in Business, Marketing, Information Technology, or a related discipline is preferred.
• Fresh graduates and candidates with 0-2 years of sales experience are welcome to apply.
• An interest in IT, cybersecurity, software, or technology solutions is essential.
• Good communication, presentation, and interpersonal skills.
• Confident in engaging customers through phone calls, emails, and face-to-face meetings.
• Strong willingness to learn about technology products and business solutions.
• Positive attitude, self-motivation, and a strong desire to achieve sales targets.
• Good organisational skills and the ability to manage multiple sales opportunities.
• Basic proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Ability to work independently and as part of a team.

Preferred Skills

• Previous experience in IT sales, telemarketing, lead generation, customer service, or business development.
• Basic understanding of IT hardware, software, networking, or cybersecurity concepts.
• Familiarity with CRM systems and sales pipeline management.
• Experience preparing quotations, proposals, or sales presentations.
• Knowledge of Singapore's corporate IT market will be an advantage.

Key Performance Indicators (KPIs)

• The successful candidate's performance may be assessed based on:
• Number of qualified leads generated.
• Number of customer meetings and sales opportunities developed.
• Timely follow-up on enquiries and quotations.
• Conversion of qualified opportunities into sales.
• Achievement of assigned sales and revenue targets.
• Accuracy of C