IT Operations & Security Services Leader

ALTROCKS TECH PTE. LTD.; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

ALTROCKS TECH PTE. LTD. in Singapore seeks an experienced IT Operations Leader to oversee day-to-day IT services, governance, major incident handling, and operations across managed environments.

You will direct VDI operations, SOC governance, software asset management, and vendor management to ensure reliable client service. Requirements include a Bachelor's Degree in IT, Computer Science, Cybersecurity, Engineering, or related field, and 5–8 years of progressive IT experience with 2–3 years in

Qualifications

• Bachelors degree in IT or related field.
• 5-8 years progressive IT experience.
• 2-3 years in service management or operational leadership.
• Experience managing managed services or IT operations environments.
• Experience governing outsourced or internal SOC operations.
• Experience managing software licensing portfolios.
• Experience managing vendors and third-party service providers.
• Client-facing operational leadership experience.

Responsabilités

• Day-to-day IT operations and service delivery oversight.
• Operational governance and incident management.
• Major incident and escalation management.
• VDI operations management.
• Governance of outsourced SOC operations.
• Software asset and license management.
• Vendor and third-party service provider management.
• Client operational governance and reporting.
• Team leadership, workforce planning, and capability development.
• Service transition from project delivery into operations.

Connaissances

Leadership

Governance

Incident management

Vendor management

Service delivery

Client-facing

Operations management

Formation

Bachelor's Degree in IT/CS/Cybersecurity/Engineering or related discipline

Outils

VDI platforms

Description du poste

ALTROCKS TECH PTE. LTD. in Singapore seeks an experienced IT Operations Leader to oversee day-to-day IT services, governance, major incident handling, and operations across managed environments.

You will direct VDI operations, SOC governance, software asset management, and vendor management to ensure reliable client service. Requirements include a Bachelor's Degree in IT, Computer Science, Cybersecurity, Engineering, or related field, and 5–8 years of progressive IT experience with 2–3 years in