Senior .NET Solution Architect - Enterprise Service Delivery

ALTROCKS TECH PTE. LTD.

Singapore

On-site

SGD 120,000 - 180,000

Full time

14 days+

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Job summary

ALTROCKS TECH PTE. LTD. in Singapore seeks a seasoned professional to lead service delivery and operations management for mission-critical platforms.

You will oversee incident handling, coordination with engineering, and ensure seamless user support across enterprise systems. The role requires 5-8 years of relevant experience, a strong IT foundation, and ability to navigate multi-vendor environments. Experience with biometric or government projects is an advantage, with focus on reliability and

Qualifications

Degree in Information Technology, Computer Science, Engineering, or related field.
5-8 years of experience in Service Delivery, Operations Management, or Technical Support.
Experience managing mission-critical systems or large-scale enterprise platforms.
Experience in application support, troubleshooting, log analysis, user support, and coordination with development or engineering teams for issue resolution.
Strong experience in incident management, problem management, and customer handling.
Experience in biometric systems, border control systems, security systems, or government projects is an advantage.
Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.