IT Operations & Security Lead

dd2 media pte. ltd.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

dd2 media pte. ltd in Singapore is seeking a driven IT Manager to oversee IT infrastructure, employee tech support, and systems security. You will be the go-to for troubleshooting, device setup, and access management while keeping the agency running smoothly.

You’ll manage Google Workspace/Microsoft 365, Slack, cloud storage, and help audit software subscriptions. A proactive, customer-focused communicator who enjoys cross-team collaboration will thrive in our fast-moving agency.

Qualifications

• Strong technical aptitude; reliable problem solver even without CS degree.
• Self-directed learning evidenced by certifications or home projects.
• Excellent troubleshooting and ability to explain steps to non-technical teams.
• Customer-first communication and empathetic collaboration.

Responsibilities

• Oversee day-to-day technical operations and helpdesk support.
• Administer core platforms: Google Workspace, Microsoft 365, Slack, cloud storage.
• Enforce security practices: MFA, password management, data backups.
• Collaborate with creative teams to reduce tech friction and automate tasks.

Skills

Technical Aptitude

Problem-Solving

Communication

Organization

Self-directed learning

Tools

Google Workspace

Microsoft 365

Slack

Asana

ClickUp

Jira

Job description

dd2 media pte. ltd in Singapore is seeking a driven IT Manager to oversee IT infrastructure, employee tech support, and systems security. You will be the go-to for troubleshooting, device setup, and access management while keeping the agency running smoothly.

You’ll manage Google Workspace/Microsoft 365, Slack, cloud storage, and help audit software subscriptions. A proactive, customer-focused communicator who enjoys cross-team collaboration will thrive in our fast-moving agency.