IT Operations Lead — Retail, POS & Networks

BACHA COFFEE PTE. LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Bacha Coffee, headquartered in Singapore, is expanding its IT team to support daily helpdesk activities, server and network operations, and POS/ERP configurations across regions. The role requires a degree or diploma in computer science with 3–5 years of experience and familiarity with the retail/F&B environment.

The candidate will liaise with HQ IT and travel occasionally for project implementations, contributing to a growing global brand known for Arabica coffee and a strong emphasis on

Qualifications

• Degree/Diploma in Computer Science or related studies.
• 3–5 years of working experience.
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support.
• Experience working in Retail and/or F&B industry.
• Experience in configuring and troubleshooting network connectivity issues.
• Good communications and problem-solving skills.
• Team player and able to work independently.

Responsibilities

• Day-to-day IT helpdesk support and hardware setups.
• Server administration and Network/Firewall/VPN maintenance.
• Manage and configure POS and ERP system settings.
• Support and manage store opening projects across multiple regions.
• Liaise with HQ IT for group initiatives, protocols and systems implementation.

Job description

Bacha Coffee, headquartered in Singapore, is expanding its IT team to support daily helpdesk activities, server and network operations, and POS/ERP configurations across regions. The role requires a degree or diploma in computer science with 3–5 years of experience and familiarity with the retail/F&B environment.

The candidate will liaise with HQ IT and travel occasionally for project implementations, contributing to a growing global brand known for Arabica coffee and a strong emphasis on