IT Operations Engineer — Monitor, Troubleshoot & Support

Multinational Company; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

Multinational Company in Singapore is seeking an IT Operations Specialist to monitor IT systems, servers, and network performance, ensuring incidents are resolved within defined SLAs and systems remain available and secure.

You will provide end-user technical support, escalate issues as needed, and collaborate with internal teams and vendors to maintain operational stability and timely problem resolution.

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• Experience in IT operations, service desk, or infrastructure support.
• Knowledge of Windows/Linux, networking, and monitoring tools.
• Strong troubleshooting and communication skills.

Responsibilities

• Monitor IT systems, servers, and network performance.
• Troubleshoot and resolve incidents within defined SLAs.
• Provide end-user technical support and issue escalation.
• Maintain system availability, security, and operational stability.
• Coordinate with internal teams and vendors for problem resolution.

Skills

IT operations

Service desk

Infrastructure

Windows/Linux

Networking

Monitoring tools

Troubleshooting

Communication

Education

Bachelor's degree

Tools

Nagios

Zabbix

Job description

Multinational Company in Singapore is seeking an IT Operations Specialist to monitor IT systems, servers, and network performance, ensuring incidents are resolved within defined SLAs and systems remain available and secure.

You will provide end-user technical support, escalate issues as needed, and collaborate with internal teams and vendors to maintain operational stability and timely problem resolution.