Data Center Operations Specialist

PERSOL; Singapore; Presencial; SGD 39 000 - 73 000; Tempo integral

Resumo da oferta

PERSOL is recruiting an IT operations professional to support the organisation's data centre services through monitoring and management of systems, networks and facilities in Singapore. The role includes incident management, service desk operations and disaster recovery planning, with regular data centre reviews and reporting to ensure SLAs are met.

You will liaise with landlords and vendors to resolve utilities, building services and systems issues.

Responsabilidades

• Support the organisation's data centre services through monitoring and management for system, network and facilities
• Perform computer operations including account and tape management
• Incident management and act as escalation point to any facilities and system / network
• Manage and administer the service desk operations
• System alert monitoring and perform necessary escalation
• Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
• Assist in planning and execution of disaster recovery activities
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Review of the data centre operations and report any gaps and issues
• Maintain proper IT documentation and prepare monthly reporting

Descrição da oferta de emprego

PERSOL is recruiting an IT operations professional to support the organisation's data centre services through monitoring and management of systems, networks and facilities in Singapore. The role includes incident management, service desk operations and disaster recovery planning, with regular data centre reviews and reporting to ensure SLAs are met.

You will liaise with landlords and vendors to resolve utilities, building services and systems issues.