IT Manager - Corporate Systems & Technology

SVM SOLUTIONS AND TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Solverminds is seeking an experienced IT Manager to lead corporate IT operations in Singapore, support enterprise technology engagements, and manage critical technology incidents with strong Microsoft 365, infrastructure, and cybersecurity expertise.

The role involves governance of IT policies, identity management, data protection, and coordination with global teams and customers. You will engage with CIOs and IT managers to drive secure, reliable IT services.

Qualifications

• Bachelor's degree in IT or related field is required.
• Strong hands-on expertise in Microsoft 365 administration (SharePoint Online, Exchange Online, Teams, OneDrive, Entra ID).
• Solid understanding of IT infrastructure, networking, cloud services, cybersecurity, and enterprise tech environments.
• Experience coordinating IT teams, vendors, and external service providers.

Responsibilities

• Lead corporate IT operations in Singapore.
• Administer Microsoft 365 suite and Entra ID to ensure operational excellence.
• Develop and enforce IT policies, access controls, and data protection measures.
• Manage IT assets, licenses, endpoint security, and vendor relationships.
• Identify improvements in collaboration tools and IT processes to boost productivity.
• Coordinate and oversee Chennai-based IT teams for delivery while governing Singapore IT.

Skills

Microsoft 365 administration

IT leadership

Cybersecurity awareness

Vendor management

Education

Bachelor's degree in Information Technology or related field

Tools

SharePoint Online

Azure / Entra ID

Job description

Company Overview

Solverminds is a global technology company delivering enterprise resource management solutions, consulting, and data analytics for the maritime industry. Our advanced web platform ensures scalable, cost-effective IT with actionable insights and optimized business results.

Job Summary

We seek an experienced IT Manager to lead corporate IT operations in Singapore, support enterprise customer technology engagements, and manage critical technology incidents with strong Microsoft 365, infrastructure, and cybersecurity expertise.

Responsibilities

• Lead corporate IT operations for the Singapore office, ensuring secure, reliable, and efficient technology services
• Administer and govern Microsoft 365 services including SharePoint Online, Exchange Online, Teams, OneDrive, and Entra ID to maintain operational excellence
• Develop and enforce IT policies, user access controls, identity management, MFA, data protection, and corporate IT procedures to safeguard information security
• Manage IT assets, software licensing, endpoint security, backup systems, and vendor relationships to optimize resource utilization
• Identify and implement improvements in collaboration tools, document management, workflow automation, and IT processes to enhance productivity
• Coordinate and oversee Chennai-based IT teams for technical execution and support while maintaining accountability for Singapore's IT governance
• Ensure cybersecurity best practices, compliance readiness, and operational controls are consistently applied
• Engage in technology reviews, workshops, and discussions with enterprise customers, communicating effectively with IT Managers, CIOs, and cybersecurity teams
• Support cloud infrastructure, enterprise IT architecture, hosting environments, cybersecurity, data protection, integrations, and governance discussions with customers
• Collaborate with internal infrastructure, security, product, and engineering teams to provide technical information and resolve customer queries
• Assist in customer IT assessments, security questionnaires, technical clarifications, and technology-related proposal discussions
• Present complex technical information clearly, translating it into practical business and operational insights
• Coordinate and manage critical technology incidents, operational disruptions, and customer escalations to ensure timely resolution
• Facilitate investigation and resolution of incidents by working closely with infrastructure, cloud, cybersecurity, engineering, and delivery teams
• Provide structured communication, progress updates, and stakeholder coordination during critical incidents
• Support incident reviews, root-cause analysis, corrective actions, and preventive measures to improve system reliability
• Assist management in evaluating technology risks, identifying dependencies, and coordinating appropriate responses

Required competencies and certifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related discipline
• Strong hands-on expertise in Microsoft 365 administration, including SharePoint Online, Exchange Online, Teams, OneDrive, and Entra ID
• Sound understanding of IT infrastructure, networking, servers, cloud services, cybersecurity, and enterprise technology environments
• Familiarity with Microsoft Azure, identity and access management, endpoint security, and IT governance
• Experience coordinating IT teams, vendors, and external technical service providers
• Excellent verbal and written communication skills for conducting technical discussions and presentations with senior customer stakeholders
• Proven ability to independently manage responsibilities, coordinate cross-functional teams, and handle technical escalations
• Strong organizational skills, sound judgment, and a proactive problem-solving approach

Preferred competencies and qualifications

• Microsoft certifications in Microsoft 365, Azure, or cybersecurity
• Experience with Microsoft Intune, Defender, Purview, Power Automate, or Power Platform
• Familiarity with ISO 27001, SOC 2, ITIL, or similar security and IT governance frameworks
• Experience in enterprise software, SaaS, cloud services, or technology consulting environments
• Exposure to customer-facing technical reviews, IT audits, and enterprise security assessments
• Experience supporting critical incidents, business continuity, or disaster recovery coordination
• Maritime industry experience is a plus but not required