IT Manager

5G-Starlink Pte.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

5G-Starlink Pte. Ltd. in Singapore seeks an experienced IT Infrastructure Leader to manage a global vendor team and oversee our IT operations across Singapore and regional offices. You will drive cloud-based innovations, ensure robust MS 365 services, security, and incident response, and coordinate budgeting and governance.

The role requires hands-on expertise in cloud and on-premises infrastructure, MS technologies, and strong leadership to inspire and guide both direct and indirect reports.

Qualifications

• Degree in Computer Science, Information Technology, or a related discipline.
• 2 years of IT infrastructure and operations experience, with at least 2 years in a leadership function.
• Proven ability in business partnering and project management.
• Hands-on in cloud infrastructure and services.
• PC and network troubleshooting.
• Administration and management of servers, storage, networking and appliances, virtualization, mobility and remote access services, LAN, VLAN, WAN, VPN.
• Administrating Microsoft technologies: Windows Server, Active Directory, IIS, Exchange Online, SharePoint Online, Intune, Office 365 features and services.
• Systems/Applications software patching/update management.
• Ambitious, business-centric, proactive, and able to operate independently with minimal supervision.
• Takes initiative and able to inspire and empower direct and indirect reports.
• Strong analytical and problem-solving skill, a good organizer and team lead.

Responsibilities

• Lead a team of IT vendors (overseas and local) to ensure effective operations of our IT infrastructure in Singapore HQ and peripheral support to Malaysia, Thailand, and Vietnam.
• Deliver cloud-based technological advancements and digital transformation via a cloud infrastructure platform.
• Manage a MS 365 environment with SharePoint and Teams collaboration and Intune experience.
• Handle MS 365 tenant and licensing management with a robust ticketing system.
• Plan and respond to network outages and install, support, and maintain servers or other computer systems.
• Protect company data and information security, control access and backup systems.
• Maintain IT documentation including SOPs and operational workflows.
• Enforce IT policies and operations protocols.
• Support Business Continuity Planning (BCP), Disaster Recovery Planning (DRP) and Cyber Security Incident Response.
• Track IT assets/equipment, procure IT-related equipment and manage inventories.
• Train end-users and act as a consultant for IT issues beyond the technical staff.
• Manage annual budgets and quarterly expenses for value optimization.
• Lead new projects and activities as assigned by the COO and Board of Directors.

Skills

Leadership

Project management

Business partnering

Cloud infrastructure

Network troubleshooting

Server administration

AD & Exchange Online

SharePoint Online

Intune

Office 365 features

SQL Server

Veeam Backup

Security awareness

Education

Bachelor's in Computer Science/IT

Tools

Windows Server

IIS

SharePoint Online

Intune

Office 365 suite

Veeam

SQL Server

Job description

Responsibilities

• Manage a team of IT vendors (overseas and local) to ensure effective operations of our IT infrastructure in Singapore HQ and giving peripheral support to the offices in Malaysia, Thailand, and Vietnam
• Deliver innovative technological advancements and bringing digital transformation to our business via a cloud infrastructure platform
• Manage a MSO365 environment with experience in SharePoint and Teams Sites collaboration coupled with MS Intune experience
• Manage multiple tenant and licensing management of O365 including a robust ticketing system
• Planning and responding to network outages and installing, supporting, and maintaining servers or other computer systems
• Preservation of company data and information security, control structures, network access and backup systems
• Maintain and implement systems and IT administrative documentation including SOP and operational workflows
• Review, implement and uphold the effective implementation of IT policies and operations protocols
• Assist the relevant teams in the fulfilment of Business Continuity Planning (BCP), Disaster Recovery Planning (DRP) and Cyber Security Incident Response Plan
• Fastidious tracking of IT Assets / Equipment, purchase of IT related equipment and control IT related inventories
• Enjoys training end-users, and being the consultant for computer problems beyond the knowledge of technical staff
• Handle annual budgets, reviewing quarterly expenses and achieve VALUE OPTIMIZATION
• Active in managing new projects and activities as assigned by the COO (reporting Director) and the Board of Directors

Requirements

• Degree in Computer Science, Information Technology, or a related disciple
• 2 years of IT infrastructure and operations experience, with at least 2 years in a leadership function
• Proven ability in business partnering and project management
• Hands-on in:
• o Cloud infrastructure and services
• PC and network troubleshooting
• Administration and management of servers, storage, networking and appliances, virtualization, mobility and remote access services, LAN, VLAN, WAN, VPN
• Veeam Backup, AD & File Server, SQL Server, Anti-Virus (TM), Email Security (TM)
• Knowledgeable in (good-to-have):
• Administrating Microsoft technologies: Windows Server, Active Directory, IIS, Exchange online, SharePoint online, Intune, Office 365 features and services
• Systems/Applications software patching/update management
• Ambitious, business-centric, proactive, and able to operate independently with minimal supervision
• Takes initiative and able to inspire and empower direct and indirect reports
• Strong analytical and problem-solving skill, A GOOD ORGANIZER AND TEAM LEAD