IT MANAGER

newway international college pte. ltd.; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

NewWay International College Pte. Ltd. is seeking an IT Manager to oversee the college's digital backbone, including networks, servers and software used across administration and teaching.

You will manage student information systems, ensure data security, privacy and availability in line with PDPA, coordinate with external vendors and provide frontline technical support to staff and students. You will review IT processes and audits to improve efficiency and compliance across the institution.

Formación

• Diploma or degree in Information Technology, Computer Science or a related discipline.
• Relevant experience in IT management, system administration or technical support.
• Knowledge of IT infrastructure, cybersecurity, data protection and information systems.
• Familiarity with student management systems or education administration systems will be an advantage.
• Strong analytical, troubleshooting and problem-solving skills.
• Good communication and organisational skills.
• Ability to work independently and coordinate with different departments.

Responsabilidades

• Manage and maintain the institution's IT infrastructure, computer systems, networks, software and equipment.
• Oversee student management systems, student records, course administration systems and other relevant digital platforms.
• Ensure the security, confidentiality, integrity and availability of student and institutional data.
• Manage user access rights, data backups, system updates and recovery procedures.
• Implement appropriate cybersecurity measures and data protection practices in accordance with the Personal Data Protection Act (PDPA), where applicable.
• Provide technical support to academic, administrative and management staff.
• Maintain IT policies, procedures, system documentation and incident records.
• Coordinate with external IT vendors and service providers for system maintenance and troubleshooting.
• Support the institution in maintaining electronic records and providing relevant IT documentation for audits, inspections and regulatory reviews.
• Assist with the maintenance and troubleshooting of systems used for student registration, attendance, assessments and academic administration.
• Review and recommend improvements to IT systems, digital processes and operational efficiency.

Conocimientos

Analytical skills

Troubleshooting

Communication skills

Independent work

Educación

Diploma or degree in Information Technology or Computer Science

Herramientas

IT infrastructure

Cybersecurity

Data protection systems

Student management systems

Descripción del empleo

Key Responsibilities

• Manage and maintain the institution's IT infrastructure, computer systems, networks, software and equipment.
• Oversee student management systems, student records, course administration systems and other relevant digital platforms.
• Ensure the security, confidentiality, integrity and availability of student and institutional data.
• Manage user access rights, data backups, system updates and recovery procedures.
• Implement appropriate cybersecurity measures and data protection practices in accordance with the Personal Data Protection Act (PDPA), where applicable.
• Provide technical support to academic, administrative and management staff.
• Maintain IT policies, procedures, system documentation and incident records.
• Coordinate with external IT vendors and service providers for system maintenance and troubleshooting.
• Support the institution in maintaining electronic records and providing relevant IT documentation for audits, inspections and regulatory reviews.
• Assist with the maintenance and troubleshooting of systems used for student registration, attendance, assessments and academic administration.
• Review and recommend improvements to IT systems, digital processes and operational efficiency.

Job Requirements

• Diploma or degree in Information Technology, Computer Science or a related discipline.
• Relevant experience in IT management, system administration or technical support.
• Knowledge of IT infrastructure, cybersecurity, data protection and information systems.
• Familiarity with student management systems or education administration systems will be an advantage.
• Strong analytical, troubleshooting and problem-solving skills.
• Good communication and organisational skills.
• Ability to work independently and coordinate with different departments.