IT Intern

The Standard, Singapore; Singapore; On-site; SGD 13,000 - 20,000; Full time

Job summary

The Standard, Singapore is offering an IT Intern position within the Information Systems (IS) department to support day-to-day hotel operations. You will gain hands-on exposure to hospitality IT operations, server administration, network management, and IS infrastructure.

This role emphasizes proactive problem-solving, teamwork, and effective communication in a fast-paced hotel environment. Immediate-start and six-month duration are expected.

Qualifications

• Pursuing a Diploma or Higher NITEC in Information Technology or related field.
• Basic understanding of Windows OS, networking, and Microsoft 365.
• Proactive, responsible, flexible, and able to work in a fast-paced environment.
• Good communication, teamwork, and problem-solving skills.

Responsibilities

• Provide day-to-day technical support to hotel team members, including hardware, software, network, peripheral devices and etc.
• Handle incoming calls & messages to render technical support via Microsoft Teams, phone calls, or remote access tool.
• User provisioning: Assist with the setup and maintenance of user accounts, access controls, and email configurations.
• Support troubleshooting for Point-of-sales (POS), PMS, and other hotel operations systems.
• Manage on-premises servers, monitor system performance, backups, and network health.
• Coordinate with vendors for system technical support, IT equipment purchases, servicing, and repairs.
• Maintain IT asset inventory and documentation.
• Support system rollouts or upgrades as directed by the supervisor.
• Assist in any IT-related administrative duties or projects assigned to the department

Skills

Windows OS

Networking

Microsoft 365

Problem-solving

Communication

Teamwork

Education

Diploma or Higher NITEC in IT

Job description

Ready to kick-start your IT career in a bold lifestyle hospitality brand? As an IT Intern, you will be part of the Information Systems (IS) department, playing an important role in supporting the hotel’s day-to-day operations. Your technical knowledge, problem-solving, and interpersonal skills are essential in ensuring systems run smoothly and efficiently across all departments. The IS department is also responsible for maintaining and enhancing the hotel’s technology infrastructure.

Key Responsibilities

• Provide day-to-day technical support to hotel team members, including hardware, software, network, peripheral devices and etc.
• Handle incoming calls & messages to render technical support via Microsoft Teams, phone calls, or remote access tool.
• User provisioning: Assist with the setup and maintenance of user accounts, access controls, and email configurations.
• Support troubleshooting for Point-of-sales (POS), Property Management System (PMS), and other hotel operations systems.
• Manage on-premises servers, monitor system performance, backups, and network health.
• Coordinate with vendors for system technical support, IT equipment purchases, servicing, and repairs.
• Maintain IT asset inventory and documentation.
• Support system rollouts or upgrades as directed by the supervisor.
• Assist in any IT-related administrative duties or projects assigned to the department

Requirements

• Pursuing a Diploma or Higher NITEC in Information Technology or related field.
• Basic understanding of Windows OS, networking, and Microsoft 365.
• Proactive, responsible, flexible, and able to work in a fast-paced environment.
• Good communication, teamwork, and problem-solving skills.
• Available immediately for a minimum of 6 months.

What You'll Gain

• Hands-on exposure to hospitality IT operations, server administration, network management, and IS infrastructure.
• Understand hotel network infrastructure, cybersecurity basics, and data protection practices.
• Develop practical troubleshooting and communication skills in a live hotel environment.