IT Infrastructure Specialist

KUEHNE + NAGEL PTE. LTD.; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

KUEHNE + NAGEL PTE. LTD. is seeking an experienced IT Infrastructure Specialist to maintain a secure, reliable, and high-performing environment supporting business operations in Singapore.

The role involves infrastructure projects, technology implementations, and operational support across servers, networks, storage, and security, with collaboration across internal teams, vendors, and service providers. Strong communication in English is essential.

Qualifications

• Diploma or degree in IT, CS, engineering or related field.
• Experience in IT infrastructure environments with implementation or upgrade projects.
• Experience supporting enterprise IT infra including networks, servers, storage and backups.

Responsibilities

• Design, implement, maintain, and support IT infrastructure solutions.
• Manage and support physical and virtual servers, storage systems, and backups.
• Monitor performance and resolve bottlenecks and connectivity issues.
• Ensure infrastructure availability, reliability, and operational efficiency.
• Manage third-party IT service providers to meet SLAs.
• Maintain infrastructure security through patching and access controls.
• Collaborate with vendors on deployments, upgrades, and support.
• Maintain network diagrams, configurations, and operating procedures.
• Participate in disaster recovery planning and testing.
• Provide advanced troubleshooting for escalated incidents.
• Support infrastructure projects and continuous improvement initiatives.
• Stay updated on emerging technologies and recommend improvements.
• Perform other duties as assigned.

Skills

Microsoft Server

Storage & Backup

Networking (WAN/LAN/Wi‑Fi)

Security practices

Monitoring & Troubleshooting

English communication

Education

Diploma or Degree in IT/CS/Engineering

Job description

We are seeking an experienced and hands-on IT Infrastructure Specialist / Expert to join our IT team. In this role, you will be responsible for maintaining a secure, reliable, and high-performing IT infrastructure environment that supports business operations and aligns with corporate standards.

You will play a key role in infrastructure projects, technology implementations, and operational support while collaborating with internal stakeholders, vendors, and service providers. The ideal candidate is a proactive problem-solver with strong technical expertise across servers, networks, storage, and security technologies.

Key Responsibilities

• Design, implement, maintain, and support IT infrastructure solutions based on business requirements.
• Manage and support physical and virtual servers, storage systems, and backup solutions.
• Monitor infrastructure performance and proactively identify and resolve bottlenecks and connectivity issues.
• Ensure infrastructure availability, reliability, and operational efficiency.
• Monitor and manage third-party IT service providers to ensure agreed service levels are achieved.
• Maintain infrastructure security through patch management, access controls, and compliance with IT and data protection policies.
• Work closely with vendors and service providers on infrastructure deployments, upgrades, and support activities.
• Maintain accurate and up-to-date documentation, including network diagrams, configurations, and operating procedures.
• Participate in disaster recovery planning, testing, and business continuity activities.
• Provide advanced troubleshooting and support for escalated infrastructure-related incidents.
• Support infrastructure projects, technology rollouts, and continuous improvement initiatives.
• Stay updated on emerging technologies and recommend improvements that enhance business value and operational effectiveness.
• Perform other duties as assigned by management.

Education & Experience

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Experience working in IT infrastructure environments with involvement in infrastructure implementation or upgrade projects.
• Experience supporting enterprise IT infrastructure, including networks, servers, storage, and backup technologies.

Technical Skills

• Strong knowledge of Microsoft Server technologies.
• Good understanding of storage and backup solutions.
• Solid networking knowledge, including WAN, LAN, and Wi-Fi technologies.
• Familiarity with infrastructure security best practices, patch management, and access controls.
• Experience with infrastructure monitoring and troubleshooting.

Preferred Qualifications

• CCNA or equivalent networking certification.
• Experience in the logistics, transportation, or supply chain industry will be an advantage.

Soft Skills

• Strong verbal and written communication skills in English.
• Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
• Strong collaboration, negotiation, and stakeholder management skills.
• Structured, methodical, and detail-oriented approach to work.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer

• Opportunity to work in a dynamic and technology-driven environment.
• Exposure to regional and global infrastructure projects.
• Professional development and continuous learning opportunities.
• Collaborative and supportive team culture.
• Competitive salary and benefits package.