IT Infrastructure Engineer

Recruit CRM; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Recruit CRM is seeking an IT Infrastructure Engineer to manage and optimize enterprise infrastructure in a mission-critical environment. The role covers virtualization, OS, storage, backup, networking, and security governance, with collaboration across technical and non-technical stakeholders.

Ideal candidates have 5+ years in infrastructure operations, experience with vendor-supported models, and a background in government/public sector settings.

Qualifications

• 5+ years of experience in infrastructure or platform operations.
• Experience supporting production or mission-critical environments.
• Experience with vendor-supported operating models and managing external support teams.
• Experience supporting governance, security governance, change review, or service request approval processes.
• Experience supporting technical project delivery, including coordination, issue and risk tracking, and stakeholder follow-up.
• At least 2 years of experience in government or public sector settings.

Responsibilities

• Support and maintain production and mission-critical infrastructure environments.
• Perform technical troubleshooting, issue deep dives, and resolution of complex incidents.
• Manage infrastructure operations across virtualisation, operating systems, storage, backup, networking, and related platforms.
• Work with vendor-supported operating models and coordinate with external support teams.
• Support technical governance, security governance, change review, and service request approval processes.
• Assist in technical project delivery, including coordination, issue/risk tracking, dependency management, and stakeholder follow-up.
• Collaborate with both technical and non-technical stakeholders to ensure smooth operations and service continuity.
• Support infrastructure reliability, availability, and operational excellence.

Skills

Virtualisation

Operating systems

Storage

Networking

Troubleshooting

Communication

Education

Degree in Computer Science, Engineering, IT, or related field

Tools

VMware

Hyper-V

Nutanix

Windows Server

Red Hat Linux

Monitoring & Observability

DNS

TCP/IP

Firewalls

Load Balancers

Job description

IT Infrastructure Engineer

Role Overview

We are seeking an experienced IT Infrastructure Engineer to support and manage enterprise infrastructure operations in a mission-critical environment. The ideal candidate will have strong hands-on experience across virtualisation, operating systems, storage, backup, networking, and related infrastructure platforms. This role also requires experience working with vendor-supported operating models, managing external support teams, and contributing to technical troubleshooting, governance, and project delivery.

Key Responsibilities

• Support and maintain production and mission-critical infrastructure environments.
• Perform technical troubleshooting, issue deep dives, and resolution of complex incidents.
• Manage infrastructure operations across virtualisation, operating systems, storage, backup, networking, and related platforms.
• Work with vendor-supported operating models and coordinate with external support teams.
• Support technical governance, security governance, change review, and service request approval processes.
• Assist in technical project delivery, including coordination, issue/risk tracking, dependency management, and stakeholder follow-up.
• Collaborate with both technical and non-technical stakeholders to ensure smooth operations and service continuity.
• Support infrastructure reliability, availability, and operational excellence.

Requirements

• At least5 years of experiencein infrastructure or platform operations.
• Experience supportingproduction or mission-critical environments.
• Strong technical understanding of infrastructure operations across:
  • Virtualisation
  • Operating systems
  • Storage
  • Backup
  • Networking
  • Related platforms
• Experience working withvendor-supported operating modelsand managing external support teams.
• Able to participate in technical troubleshooting, issue deep dives, and problem resolution for complex incidents.
• Experience supportingtechnical governance, security governance, change review, or service request approval processesis preferred.
• Experience supporting technical project delivery, including coordination, issue and risk tracking, dependency management, and stakeholder follow-up.
• At least2 years of experience in government or public sector settings.
• Good to havedata centre operations experience.
• Strong communication and coordination skills with both technical and non-technical stakeholders.

Technical Requirements

• Experience with infrastructure platforms such asVMware, Hyper-V, or Nutanix.
• Experience withRed Hat Linux and/or Windows Serverenvironments.
• Familiarity with enterprisestorage, backup, HA, and DRsolutions.
• Strong understanding ofmonitoring, observability, logging, and alertingpractices.
• Solid understanding of networking fundamentals such as:
  • TCP/IP
  • DNS
  • Routing
  • Firewalls
  • Load balancing
  • Segmentation
• Familiarity with hybrid infrastructure environments, includingAWS or Azure.

Desired Technical Skills

• Experience with automation tools such asAnsible, Puppet, Chef, or Terraform.
• Familiarity with scripting languages such asPython, PowerShell, or Bash.
• Familiarity with containerisation and orchestration platforms such asDocker or Kubernetes.
• Experience withInfrastructure as Code (IaC)for automated provisioning and configuration.

Qualifications

• Degree inComputer Science, Engineering, Information Technology, or a related field.

Desired Certifications

• VMware Certified Professional (VCP)
• Microsoft Certified: Windows Server
• Red Hat Certified Engineer (RHCE)
• ITIL v4 Foundation
• AWS or Azure Associate-level cloud certifications, or equivalent