IT Infrastructure Administrator

CORNERSTONE GLOBAL PARTNERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 92,000; Full time

Job summary

Cornerstone Global Partners in Singapore is seeking an IT Infrastructure Administrator to support infrastructure operations, projects and end-user services in an enterprise environment.

You will coordinate infrastructure activities with internal teams and external vendors, manage incidents and service requests, assist with system upgrades, and help ensure security, compliance and reliable IT service delivery.

Qualifications

• Minimum 5 years of relevant IT infrastructure experience.
• Experience with enterprise IT infrastructure including servers and networking.
• Familiarity with desktop OS and collaboration platforms.
• Understanding of incident management and service requests.
• Strong communication and collaboration skills.

Responsibilities

• Support implementation, maintenance and upgrading of IT infrastructure.
• Coordinate infrastructure activities and project deliverables.
• Liaise with internal teams and external service providers.
• Assist with system upgrades and troubleshooting.
• Support workplace technology and video conferencing services.
• Monitor issues and coordinate escalations.
• Identify workflow improvements and automation opportunities.
• Maintain IT asset inventories and documentation.
• Follow IT policies and security requirements.

Skills

IT infra

System admin

Project coordination

Vendor liaison

End-user computing

Incident mgmt

Communication

Job description

We are seeking an IT Infrastructure Administrator to support infrastructure operations, technical projects and end-user services within an enterprise environment. The role involves coordinating infrastructure activities, providing technical support, working with internal stakeholders and external vendors, and maintaining operational standards to ensure reliable IT service delivery.

Key Responsibilities

• IT Infrastructure Support: Support the implementation, maintenance and upgrading of IT infrastructure, including servers, network equipment, end-user devices and related systems.
• Project Coordination: Coordinate IT infrastructure activities and project deliverables, monitor progress against agreed timelines, and work with relevant teams to address implementation issues.
• Vendor and Stakeholder Coordination: Liaise with internal teams, business users and external service providers on technical requirements, procurement matters and service delivery.
• Technical Operations: Assist with infrastructure changes, equipment replacement, system upgrades and troubleshooting to maintain service availability and operational continuity.
• End-User and Collaboration Support: Support workplace technology, meeting-room systems, video conferencing facilities and related IT services.
• Service Management: Monitor reported issues and service requests, coordinate escalations where necessary, and follow established procedures to support timely resolution.
• Process Improvement: Identify opportunities to improve operational workflows and support the implementation of suitable tools or automation solutions.
• Documentation and Asset Management: Maintain accurate technical records, IT asset inventories, operational procedures and relevant project documentation.
• Compliance and Standards: Follow established IT policies, security requirements, workplace safety practices and operational procedures.

Key Requirements

• Experience: Minimum 5 years of relevant experience in IT infrastructure support, systems administration, technical operations or infrastructure project coordination.
• Technical Knowledge: Working knowledge of enterprise IT infrastructure, including servers, networking, hardware and end-user computing environments.
• Workplace Technology: Familiarity with desktop operating systems, collaboration platforms and video conferencing systems.
• Service Management: Understanding of incident management, service request handling, escalation procedures and service-level requirements.
• Project Coordination: Ability to coordinate technical activities, track deliverables and work with multiple stakeholders.
• Communication and Collaboration: Good organisational, problem-solving and communication skills, with a customer-focused approach.
• Additional Advantage: Familiarity with IT service management frameworks, project management methodologies.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.