IT Executive - Network & Infrastructure Support

Fuku; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Fuku by Momofuku is seeking an IT Support professional to administer and optimize our corporate network, encompassing LAN/WAN, Wi‑Fi, VLANs, DHCP, and DNS. You will configure firewalls, review security policies, and maintain network diagrams and inventories.

The role requires 1–3 years in IT support, effective communication, and the ability to collaborate with internal teams and external providers. Strong problem-solving and documentation skills are essential.

Qualifications

• Diploma or degree in IT or related field.
• 1–3 years IT support or helpdesk experience.
• Strong communication and collaboration with users and teams.

Responsibilities

• Administer and troubleshoot corporate network infrastructure (LAN/WAN, Wi-Fi, VLANs, DHCP, DNS).
• Configure and manage firewalls, policies, NAT, and connectivity.
• Maintain network diagrams, IP plans, and device inventories.
• Implement network segmentation and access controls for corporate and guest networks.
• Coordinate with ISPs on incidents and improvements.
• Review configurations and implement improvements for stability and security.
• Provide Windows and macOS PC support and maintenance.
• Offer day-to-day IT support for end users and resolve connectivity issues.
• Maintain endpoint inventories and incident records.

Skills

TCP/IP

LAN/WAN

Network troubleshooting

Windows/macOS support

Communication

Documentation

Education

Higher Nitec, Diploma, or Degree in IT

Tools

VPNs

Network monitoring tools

Endpoint security management

Job description

Responsibilities

• Administer, maintain, and troubleshoot corporate network infrastructure, including LAN, WAN, Wi‑Fi, switches, routers, VLANs, DHCP, DNS, and IP addressing.
• Configure, maintain, and troubleshoot firewalls, network access policies, routing, NAT, and network connectivity.
• Maintain network configuration backups, network diagrams, IP address plans, VLAN documentation, and network device inventories.
• Implement network segmentation and access controls for corporate and guest networks.
• Coordinate with ISPs and external service providers on network incidents, maintenance, and infrastructure improvements.
• Regularly review network configurations and recommend and implement improvements to enhance network stability, performance, and security.
• Install, configure, update, maintain, and troubleshoot Windows and macOS computers.
• Provide day-to-day IT support to employees, resolving issues related to operating systems, applications, network connectivity, and peripheral devices.
• Maintain endpoint device inventories, operating procedures, and incident resolution records.

Requirements

• Higher Nitec, Diploma, orDegree in Information Technology, Computer Studies, Information Systems, or a related discipline.
• Minimum 1 to 3 years of IT support, helpdesk, desktop support, or field support experience.
• Effective communication and collaboration skills, with the ability to work with end users, internal teams, and external service providers.

Technical Requirements

• Strong understanding of TCP/IP and corporate network architecture, with practical experience in LAN, WAN, Wi‑Fi, VLANs, DHCP, DNS, and IP address planning.
• Hands‑on experience configuring, maintaining, and troubleshooting switches, routers, and firewalls.
• Familiarity with firewall policies, network access controls, routing, and NAT configuration.
• Proficiency in Windows and macOS, including endpoint deployment, configuration, maintenance, and troubleshooting.
• Strong analytical and problem‑solving skills, with the ability to independently investigate issues, track progress, and maintain documentation.
• Familiarity with VPNs, network monitoring tools, and endpoint security management.
• CCNA, CompTIA Network+, or other relevant networking or systems administration certifications.