IT Executive

Civil Service Club; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Civil Service Club in Singapore is seeking an IT Executive to provide IT support, troubleshoot systems, manage networks, and maintain e-communications.

You will assist end-users, set up workstations, maintain servers, firewalls, wireless gear, CMS patches, and ensure uptime. The role requires flexible hours including evenings and weekends.

Qualifications

• Keen and passionate about IT industry with strong desire to learn.
• Excellent troubleshooting skills.
• Flexible with working hours and able to work independently with minimal supervision.
• Able to handle end-users professionally and promptly.
• Strong working knowledge in Windows, Linux Server Environment and Networking.

Responsibilities

• Provide technical assistance to end-users (e.g., network connections, login issues, email access).
• Set up, maintain and troubleshoot OS and hardware across client/server environments.
• Monitor and maintain network infrastructure including switches/routers and wireless controllers.
• Update CMS patches and troubleshoot connection issues to ensure uptime.
• Provide IT support after office hours (24 hrs) and weekends; cover IT Exec Admin duties if needed.

Skills

Troubleshooting

Communication

End-user support

Independent worker

Team collaboration

Education

Nitec in IT or Computer Studies

Tools

Windows

Linux

Networking

Firewalls

Servers

Job description

IT Executive

As an IT Executive, you will report to our Manager, IT, responsible for providing IT support and systems trouble-shooting, network management and maintenance of network and e-communications systems.

Responsibilities:

• Provide technical assistance to end-users (eg connection to network, login issue, email inaccessibility).
• Setup, maintain and troubleshoot:

1. various client and server OS such as Microsoft Windows 10, 11, Windows Server, Linux, etc.
2. Firewall
3. Networking equipment eg Network Switches, Routers.
4. Wireless networking equipment eg AP’s and Wireless Controllers.

• Set-up new workstation (desktop/laptop)
• Familiar with general computer hardware replacement
• Provide training and support to end user for basic use of computers
• EDM broadcast, Backup of Servers, Anti-Virus and Windows Client and Server update
• Monitoring of the company Network
• Update CMS (Club Management System) patches and troubleshoot connection issues
• DRS (Jackpot System): Maintenance of the DRS computers, File and Progressive servers and network connection issue.
• Update Website eg errors, contacts, etc.
• Able to provide IT support after office hours (24 hrs) and weekends
• Cover IT Exec Admin duty if necessary, as the IT team is small

Requirements:

• Keen and passionate about IT industry with strong desire to work and learn
• Excellent troubleshooting skills
• Flexible with working hours when required and work independently with minimum supervision
• Able to handle end-users in a professional and timely manner
• Strong working knowledge in Windows, Linux Server Environment and Networking
• Good verbal and written communication skills
• Minimum Nitec in IT or Computer Studies
• Those without IT experience will be considered for junior position

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.