IT Executive

CJ Logistics; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

CJ Logistics in Singapore seeks an IT Infrastructure and Operations professional to deliver daily support for users and maintain IT services. You will manage the helpdesk, assist with hardware, software, and network issues, and deploy regional projects as needed.

The role requires a Diploma or Degree in IT/computing with at least 3 years of relevant experience, plus strong Windows systems and networking knowledge. On-site work in Singapore with SLA-driven duties.

Qualifications

• Diploma or Degree in Information Technology, Computing or related disciplines with min. 3 years of relevant experience.
• Proficient in Windows Systems (Server, SQL, IIS, FTP, DNS, DHCP & etc), Networking & Security Equipment (Cisco & Sonicwall).

Responsibilities

• Provide daily IT Infrastructure and Operations support to users.
• Manage the Helpdesk and the online support requests to provide effective technical support and troubleshooting.
• Setup and manage all IT Infrastructure equipment (e.g. NOS, Network & Firewall equipment).
• Support seamless operation infrastructure services.
• Support for hardware, desktop applications, software, network and security applications.
• Configuration of IT Workstation and Equipment including desktops/ PCs, laptops, wireless routers and mobile devices.
• Train and orientate end users on IT usage, security, systems, applications, primers and devices, etc.
• Deployment of projects locally and regionally, where necessary.
• Meet necessary support SLAs and expectations.
• Provide 24/7 standby support.
• Perform other ad-hoc duties related to the role as assigned.

Skills

Problem analysis

Troubleshooting

Flexibility

Education

Diploma or Degree in IT/Computing

Tools

Windows Systems

Networking Equipment

Job description

• Provide daily IT Infrastructure and Operations support to users.
• Manage the Helpdesk and the online support requests to provide effective technical support and troubleshooting.
• Setup and manage all IT Infrastructure equipment (e.g. NOS, Network & Firewall equipment).
• Support seamless operation infrastructure services.
• Support for hardware, desktop applications, software, network and security applications.
• Configuration of IT Workstation and Equipment including desktops/ PCs, laptops, wireless routers and mobile devices.
• Train and orientate end users on IT usage, security, systems, applications, primers and devices, etc.
• Deployment of projects locally and regionally, where necessary.
• Meet necessary support SLAs and expectations.
• Provide 24/7 standby support.
• Perform other ad-hoc duties related to the role as assigned.

Requirements:

• Diploma or Degree in Information Technology, Computing or related disciplines with min. 3 years of relevant experience.
• Proficient in Windows Systems (Server, SQL, IIS, FTP, DNS, DHCP & etc), Networking & Security Equipment (Cisco & Sonicwall).
• Have good problem analysis and solving skills in troubleshooting and resolving problems.
• Must be flexible and able to adapt to different customers, varying tasks, and responsibilities.