IT Executive

Focal Search Pte Ltd; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

A technology company in Singapore is looking for an IT Support Specialist to manage technical infrastructure, troubleshoot issues, and assist with staff onboarding. This role involves procuring and maintaining hardware, overseeing IT asset inventory, and ensuring smooth operations of IT systems. The ideal candidate should have strong troubleshooting skills and a proactive approach to IT management. This is an exciting opportunity to contribute to the company's technical alignment with its business objectives.

Responsibilities

• Procure, set up, configure, test, and upkeep computers and office equipment.
• Manage IT asset inventory and conduct regular inspections.
• Document hardware failures, repairs, installations, and removals.
• Troubleshoot daily technical issues related to hardware and software.
• Collaborate with HR for IT requirements during onboarding and offboarding.
• Implement improvements and changes to IT systems.
• Plan and oversee the creation and maintenance of company websites and applications.
• Coordinate the schedule for development and maintenance tasks.
• Assist fellow employees regarding system operations.
• Assist with the rollout of new hardware and software and provide basic training.

Job description

• Procure, set up, configure, test, and upkeep computers and all office technical/network equipment for users and project locations, encompassing both hardware and software.
• Manage IT asset inventory and conduct regular inspections of IT equipment.
• Thorough documentation of hardware failures, repairs, installations, and removals.
• Responsible for daily troubleshooting of technical issues related to hardware and software.
• Collaborate with the HR department to handle all IT requirements for staff onboarding and offboarding, such as setting up or disabling email and corporate accounts, deploying or retrieving assigned IT equipment, managing VPN access, etc.
• Implement improvements and changes to IT systems, ensuring that the organization's IT processes are aligned with its business objectives.
• Plan and oversee the creation and upkeep of company websites, applications, and systems.
• Coordinate the schedule to ensure timely completion of development and maintenance tasks.
• Offer assistance to fellow employees and relevant parties regarding system operations.
• Assisting with the rollout of new hardware and software throughout the company, including basic training, creating simple user guides and documentation, and troubleshooting initial issues.