IT EXECUTIVE

JIAJIAJIA MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 35,000 - 60,000; Full time

Job summary

JIAJIAJIA MANAGEMENT PTE. LTD. is seeking an IT support professional to maintain the shop's IT infrastructure and provide timely technical help to staff and customers.

You will install and configure systems, monitor performance, document assets, and coordinate with vendors while upholding security policies in a fast-paced retail environment.

Qualifications

• Strong knowledge of computer hardware, software, operating systems and networking.
• Experience in IT troubleshooting, technical support and problem-solving.
• Strong communication, interpersonal and customer service skills, with the ability to support both colleagues and customers.
• Good organisational and administrative skills, with attention to details
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Provide technical support to mattres sales.
• Install, configure, monitor and maintain IT systems, equipment and applications.
• Ensure the smooth daily operation of the shop's IT infrastructure and promptly resolve technical issues.
• Provide administrative support, including IT documentation, record keeping, reporting and asset inventory management.
• Coordinate with IT vendors, contractors and service providers.
• Ensure compliance with IT security policies, conduct risk assessments and identify potential vulnerabilities.
• Participate in IT projects and initiatives.

Skills

IT troubleshooting

Networking

Hardware

Software

Operating Systems

Communication

Customer service

Job description

ob Responsibilities

• Provide technical support to mattres sales.
• Install, configure, monitor and maintain IT systems, equipment and applications.
• Ensure the smooth daily operation of the shop's IT infrastructure and promptly resolve technical issues.
• Provide administrative support, including IT documentation, record keeping, reporting and asset inventory management.
• Coordinate with IT vendors, contractors and service providers.
• Ensure compliance with IT security policies, conduct risk assessments and identify potential vulnerabilities.
• Participate in IT projects and initiatives.

Job Requirements

• Strong knowledge of computer hardware, software, operating systems and networking.
• Experience in IT troubleshooting, technical support and problem-solving.
• Strong communication, interpersonal and customer service skills, with the ability to support both colleagues and customers.
• Good organisational and administrative skills, with attention to details
• Ability to work independently and collaboratively in a fast-paced environment.