IT Executive

PENANSHIN SHIPPING PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

PENANSHIN SHIPPING PTE. LTD. is seeking an experienced IT Executive to join a small IT team and support the IT Manager in managing and securing the organization's IT environment across 200 users.

You will handle day-to-day operations, systems administration, cloud management, endpoint security, and IT projects, working hands-on with colleagues to keep systems reliable.

Qualifications

• 3–5 years of hands-on IT experience in infrastructure or tech support.
• Bachelor’s Degree or Diploma in CS, IT, or related field.
• Experience with Windows/macOS endpoint management (Intune/Jamf).
• Experience with cloud environments (365/Azure/AWS/Google Workspace).
• Strong English communication and problem-solving skills.

Responsibilities

• Provide day-to-day IT support and resolve user issues promptly.
• Assist with infrastructure and systems administration, cloud tools, and backups.
• Implement cybersecurity standards, MFA, patching, and access audits.
• Coordinate with vendors on hardware, software licensing, and asset tracking.

Skills

IT operations

User support

Cybersecurity

Vendor management

English fluency

Education

Bachelor’s Degree or Diploma in Computer Science or IT

Tools

Microsoft Intune

Jamf

Microsoft 365 / Azure

AWS / Google Workspace

Job description

About the Role:

We are seeking an experienced and proactive IT Executive to join our two-person IT team and support the IT Manager in managing and maintaining our IT infrastructure,user support operations, and security environment across a 200-person organization.

This is a hands-on role that will work closely with the IT Manager on day-to-day IT operations, systems administration, network reliability, cloud management, endpointsecurity, and IT projects.

Key Responsibilities:

1. IT Operations & User Support (35%)

• Provide day-to-day IT support to users and ensure prompt resolution of IT-related issues and requests.

• Follow established IT helpdesk procedures, escalation workflows, and standard operating procedures (SOPs).

• Balance daily user support requirements with ongoing IT projects, system upgrades, and maintenance activities.

2. Infrastructure& Systems Administration (35%)

• Support the maintenance of company-wide IT infrastructure, identity management (e.g., Azure AD / Entra ID, Microsoft 365), and cloud/SaaS tools.

• Manage remote endpoint management (MDM) for approximately 300 devices - including laptops, mobile devices, hardware provisioning, and deprovisioning.

• Support reliable data backup routines, business continuity, and disaster recovery readiness. (3-2-1 backup strategy)

3. Cybersecurity& Compliance (20%)

• Implement and maintain corporate cybersecurity standards, including MFA deployment, zero-trust policies, endpoint protection, and patch management.

• Assist with regular security reviews, vulnerability assessments, and user access audits.

• Support the IT Manager in handling technical escalations and responding to cybersecurity incidents or threats.

4. Vendor & Asset Management (10%)

• Coordinate with IT vendors on hardware procurement, software licensing, ISP/SaaS service agreements, and technical support matters.

• Maintain a central IT asset register, including hardware lifecycle tracking, software subscriptions, and maintenance schedules.

Requirements & Qualifications:

• Minimum 3–5 years of hands‑on experience in IT infrastructure, system administration, or technical support.

• Bachelor’s Degree or Diploma in Computer Science, Information Technology, System Engineering, or equivalent.

• Proficiency in Windows/macOS endpoint management (e.g., Microsoft Intune, Jamf). Hands‑on experience with cloud environments (Microsoft 365, Azure, AWS, or Google Workspace). Strong understanding of networking concepts, including VPNs, firewalls, DNS, routers, switches, and zero-trust remote access.

• Fluency in English, both spoken and written, is required.

• Self-motivated and able to work independently in a small IT team, with strong troubleshooting and problem-solving capabilities. Good communication skills and the ability to work effectively with both technical and non-technical teams are essential.