IT Executive / Corporate IT Executive

Revamp Hair (S) Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Revamp Hair (S) Pte Ltd seeks an IT Executive to support and maintain group IT infrastructure across HQ, facilities, and retail locations. You will handle end-user support, network administration, M365/Azure, cybersecurity, and Microsoft Dynamics 365 Business Central integrations.

The role offers broad exposure to enterprise networking, cloud services, and business systems, with opportunities to implement security controls and drive system enhancements across a multi-site business.

Qualifications

• Diploma or degree in Information Technology, Computer Science, Information Systems or related field.
• 3 to 5 years of IT support or infrastructure experience.
• Strong knowledge of Windows PC hardware, troubleshooting and device deployment.
• Hands-on experience with Microsoft 365 Administration, Networking (TCP/IP, DNS, DHCP, VLAN, Wi‑Fi, VPN), Firewalls and managed switches.

Responsibilities

• Provide Level 1 and 2 IT support for desktops, laptops, mobile devices, printers, POS terminals and peripherals.
• Install, configure and deploy end‑user devices.
• Troubleshoot hardware and software issues efficiently.
• Manage hardware repairs, warranties, replacements and asset lifecycle.
• Support LAN/WAN networks, firewalls, switches, Wi‑Fi, VPN and internet connectivity.
• Troubleshoot network, connectivity and branch infrastructure issues.
• Maintain network documentation, diagrams and configuration backups.
• Administer Microsoft 365 accounts, licences, mailboxes and access permissions.
• Manage MFA and identity management processes.
• Support Azure VMs and hybrid cloud environments.
• Manage Synology NAS storage, permissions, backup jobs and recovery processes.
• Monitor backup health and restoration testing.
• Implement patching and endpoint protection; support cybersecurity audits.
• Assist with Microsoft Dynamics 365 Business Central implementation, testing and integrations.
• Maintain hardware and software asset inventories; track licences, warranties and vendor contracts.
• Develop and maintain SOPs, knowledge bases and technical documentation.
• Maintain security evidence, asset inventories and compliance records.

Skills

Windows hardware

Networking basics

Analytical skills

Documentation

Education

Diploma or Degree in IT/CS/IS

Tools

Microsoft 365 Administration

Azure

Synology NAS

Enterprise backup solutions

Firewalls

Managed switches

POS systems

Job description

Be the Technology Backbone Behind a Growing Multi-Brand Business

Are you a hands‑on IT professional who enjoys solving problems, strengthening cybersecurity, and keeping business operations running smoothly?

We are looking for an IT Executive / Corporate IT Executive to support and maintain our Group's IT infrastructure across headquarters, warehouse/production facilities, and retail/clinic locations. This role offers broad exposure to enterprise networking, Microsoft 365, Azure, cybersecurity, Synology NAS, POS systems, and Microsoft Dynamics 365 Business Central initiatives.

If you enjoy a mix of desktop support, infrastructure management, cybersecurity, and business systems, this is an excellent opportunity to grow your technical expertise while making a direct impact on business operations.

What You'll Be Doing

End User & Device Support

• Provide Level 1 and Level 2 IT support for desktops, laptops, mobile devices, printers, POS terminals and peripherals.

• Install, configure and deploy end‑user devices.

• Troubleshoot hardware and software issues efficiently.

• Manage hardware repairs, warranties, replacements and asset lifecycle.

Network & Infrastructure Administration

• Support and maintain LAN/WAN networks, firewalls, switches, Wi‑Fi, VPN and internet connectivity.

• Troubleshoot network, connectivity and branch infrastructure issues.

• Maintain network documentation, diagrams and configuration backups.

Microsoft 365 & Azure Administration

• Administer Microsoft 365 accounts, licences, mailboxes and access permissions.

• Manage MFA, user access controls and identity management processes.

• Support Azure virtual machines and hybrid cloud environments.

Backup, Storage & Cybersecurity

• Manage Synology NAS storage, permissions, backup jobs and recovery processes.

• Monitor backup health and conduct restoration testing.

• Implement patching, endpoint protection and security best practices.

• Support cybersecurity audits, vulnerability remediation and incident response activities.

POS & Business Systems Support

• Support POS systems across retail operations.

• Coordinate with vendors and stakeholders on system enhancements and troubleshooting.

• Assist with Microsoft Dynamics 365 Business Central implementation, testing and integrations.

IT Asset, Vendor & Documentation Management

• Maintain hardware and software asset inventories.

• Track licences, warranties, renewals and vendor contracts.

• Develop and maintain SOPs, knowledge bases and technical documentation.

Cyber Essentials / SS 712:2025 Compliance

• Maintain security evidence, asset inventories and compliance records.

• Support access controls, patch management, malware protection and backup governance.

• Ensure systems remain audit‑ready and aligned with organisational security standards.

What We're Looking For

Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems or related field.

• 3 to 5 years of experience in IT support, infrastructure or systems administration.

• Strong knowledge of Windows PC hardware, troubleshooting and device deployment.

• Hands‑on experience with:

  • Microsoft 365 Administration

  • Networking (TCP/IP, DNS, DHCP, VLAN, Wi‑Fi, VPN)

  • Firewalls and managed switches

• Experience with Azure, Synology NAS and enterprise backup solutions is highly desirable.

• Retail, POS or multi‑site support experience is an advantage.

• Strong analytical, communication and documentation skills.

Preferred Certifications

• CompTIA A+

• CompTIA Network+

• CompTIA Security+

• Microsoft Azure Administrator

• ITIL Foundation

Why Join Us?

Opportunity to work across infrastructure, cloud, cybersecurity and business systems

Exposure to Microsoft Dynamics 365 Business Central transformation projects

Hands‑on ownership and career growth opportunities

Work with modern technologies including Microsoft 365, Azure and enterprise security controls

Make a visible impact across a dynamic multi‑site business environment