IT Executive (Digital Capability & Innovation Department - Cybersecurity & Operations)

Fei Yue Community Services; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Fei Yue Community Services in Singapore is seeking an IT Executive (Cybersecurity & Operations) responsible for enhancing the organization’s cybersecurity and managing daily IT operations. The candidate will monitor security alerts, perform incident responses, support risk management, and provide user support.

This position requires a diploma or degree in IT or Cybersecurity, along with applicable experience in cybersecurity and IT operations. The role offers a mix of technical and operational tasks with a strong focus on cybersecurity practices.

Qualifications

• 3–6 years of relevant experience in cybersecurity and/or IT operations.
• Experience in environments requiring both security and tech support responsibilities.

Responsibilities

• Monitor security alerts and perform triage.
• Conduct first-level incident investigation and containment.
• Support implementation of cybersecurity policies.
• Provide Level 1–2 IT support for incidents.

Skills

Security monitoring tools

Endpoint protection solutions

Microsoft 365

Network fundamentals

PowerShell scripting

Education

Diploma or Degree in Information Technology, Cybersecurity

Tools

Microsoft Intune

MDR platforms

Firewall configuration tools

Job description

About the Role

We are seeking an IT Executive (Cybersecurity & Operations) to support the organisation’s cybersecurity posture and day-to-day IT operations. This role combines hands‑on security operations with IT support responsibilities, ensuring systems are secure, reliable, and well‑managed. The ideal candidate is technically hands‑on, operationally strong, and able to translate cybersecurity requirements into practical system configurations.

Responsibilities

Cybersecurity Operations & Monitoring

• Monitor security alerts from SIEM, endpoint protection, and network systems; perform triage and elevate where required
• Analyse logs and system activity to detect anomalies and potential cybersecurity threats
• Support implementation and maintenance of security tools (e.g., SIEM, endpoint detection, MDR services)
• Review and fine‑tune security alerts and monitoring rules to improve effectiveness

Incident Response & Risk Management

• Perform first‑level incident investigation, containment, and recovery actions
• Document incidents, root causes, and follow‑up remediation actions
• Coordinate with internal stakeholders and vendors during security incidents
• Support vulnerability remediation and follow‑up on identified risks

Governance, Risk & Compliance (GRC)

• Support implementation of cybersecurity policies, standards, and procedures
• Assist in audits, risk assessments, and compliance activities (e.g., PDPA and internal governance requirements)
• Maintain documentation for risks, controls, and mitigation actions
• Work with relevant stakeholders on data protection and data security initiatives

Vulnerability Management & Hardening

• Conduct vulnerability scans and coordinate remediation activities
• Track patching status and ensure timely updates across systems and endpoints
• Implement and maintain system hardening baselines (e.g., CIS benchmarks, NIST guidelines)
• Monitor security posture across assets and follow up on gaps

Vendor & Security Tool Coordination

• Liaise with cybersecurity vendors (e.g., MDR, VAPT, firewall providers)
• Track service deliverables, incidents, and remediation progress
• Support evaluation and onboarding of new tools and solutions

IT Operations & End‑User Support

• Provide Level 1–2 IT support for incidents and service requests
• Support system administration for Microsoft 365, Entra ID / Active Directory, endpoints and network infrastructure
• Manage user access, onboarding/offboarding, and device lifecycle activities
• Perform routine system monitoring and preventive maintenance

Requirements

Qualifications & Experience

• Diploma or Degree in Information Technology, Cybersecurity, or related field
• Preferably 3–6 years of relevant experience in cybersecurity and/or IT operations
• Experience in environments requiring both security and tech support responsibilities

Technical Skills

• Security monitoring tools (e.g., SIEM, log analysis, MDR platforms)
• Endpoint protection solutions (e.g., Microsoft Defender, Bitdefender or equivalent)
• Endpoint management tools (e.g., Microsoft Intune, Atera or equivalent)
• Vulnerability scanning and patch management tools
• Microsoft 365, Entra ID / Active Directory
• Network fundamentals and monitoring tools
• Implementation of cybersecurity frameworks (e.g., CIS, NIST) using Intune and Group Policy (GPO)
• Firewall configuration and management (e.g., Fortinet, SonicWall or equivalent)

Technical Exposure (Advantageous)

• PowerShell scripting for automation and administration
• Microsoft 365 ecosystem, including Entra ID security configurations
• Windows Autopilot or modern device provisioning workflows