IT Engineer: Onsite Support, Networking & Security

One Vogue Pte. Ltd.; Singapore; On-site; SGD 50,000 - 67,000; Full time

Job summary

M&E Engineering in Commonwealth, Singapore, is seeking an IT Engineer to provide day-to-day IT support for hardware, software, network connectivity, and user issues. You will troubleshoot desktops, laptops, peripherals, and network printers, ensuring uptime for a busy office environment.

Requirements include a Diploma or Degree in IT or Computer Science, strong knowledge of Windows devices, Microsoft 365, networking fundamentals, and Active Directory.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Strong knowledge of Windows devices, hardware troubleshooting, Microsoft 365, printers, and IT equipment deployment.
• Familiar with networking fundamentals, including TCP/IP, DHCP, DNS, LAN, Wi-Fi, and basic network troubleshooting.
• Experience with Active Directory, user access management, Sophos Firewall, IT security practices, vendor coordination, and IT procurement.

Responsibilities

• Provide day-to-day IT support for hardware, software, network connectivity, and general user issues.
• Troubleshoot and maintain desktops, laptops, peripherals, office equipment, and network printers.
• Perform basic network and connectivity troubleshooting, including LAN, Wi-Fi, IP addressing, switches, and firewall issues.
• Support basic Active Directory administration, including user account creation, password resets, access permissions, domain access, and Group Policy requirements.
• Assist with the administration and troubleshooting of Sophos Firewall and other IT security systems.
• Coordinate with external vendors for IT equipment procurement, repairs, warranty claims, quotations, and support services.
• Support IT onboarding and offboarding, equipment deployment, inventory management, system documentation, and escalation of complex issues.

Skills

Windows devices

Hardware troubleshooting

Microsoft 365

Printers

IT equipment deployment

Networking fundamentals

TCP/IP

DHCP

DNS

LAN

Wi-Fi

Network troubleshooting

Active Directory

User access management

Sophos Firewall

IT security practices

Vendor coordination

IT procurement

Education

Diploma or Degree in Information Technology, Computer Science, or a related discipline

Tools

Sophos Firewall

Job description

M&E Engineering in Commonwealth, Singapore, is seeking an IT Engineer to provide day-to-day IT support for hardware, software, network connectivity, and user issues. You will troubleshoot desktops, laptops, peripherals, and network printers, ensuring uptime for a busy office environment.

Requirements include a Diploma or Degree in IT or Computer Science, strong knowledge of Windows devices, Microsoft 365, networking fundamentals, and Active Directory.