IT Engineer - Cybersecurity, Network & Onsite Support

HOWLI PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

HOWLI PTE. LTD. in Singapore is hiring an IT professional for a long-term IT career. The role focuses on cybersecurity, network infrastructure, system monitoring, and delivering clear documentation and reports to stakeholders.

Fresh graduates welcome. Minimum 1 year IT experience preferred. Work is on-site with scheduled weekends standby and travel to customer sites. We offer short courses and a team‑oriented environment emphasizing research and problem solving.

Qualifications

• At least a Nitec/Diploma in IT/Computing or related Bachelor's degree.
• Minimum 1 year IT experience; fresh grads welcome.
• Willing to commit to long-term IT career and travel to client sites.
• Strong interest in IT, team player, and capable of IT documentation.

Responsibilities

• Collaborate with IT team on cybersecurity best practices and risk prevention.
• Pre-empt IT intrusions and maintain security measures.
• Maintain network infrastructure and related server/Desktop tasks.
• Prepare IT status reports and network diagrams for cybersecurity.
• Manage and monitor all installed systems and infrastructure.
• Provide Level 2 onsite support for network, desktops, and Windows servers.
• Deploy and configure desktops, laptops, servers, and NAS.
• Perform maintenance to ensure optimal performance.
• Support hosting customers with email issues and password resets.
• Troubleshoot router/firewall/copier issues.
• Maintain security, backup, and redundancy strategies.
• Provide phone/email/remote support via TeamViewer; travel to sites.

Skills

Cybersecurity

Network infrastructure

IT support

Documentation

Research

Team player

Education

Nitec / Diploma in IT/Computing or related Bachelor's degree

Tools

TeamViewer

Job description

HOWLI PTE. LTD. in Singapore is hiring an IT professional for a long-term IT career. The role focuses on cybersecurity, network infrastructure, system monitoring, and delivering clear documentation and reports to stakeholders.

Fresh graduates welcome. Minimum 1 year IT experience preferred. Work is on-site with scheduled weekends standby and travel to customer sites. We offer short courses and a team‑oriented environment emphasizing research and problem solving.