IT Digital Services Compliance Manager

Energy Market Authority; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Energy Market Authority in Singapore is seeking a Digital Service Compliance & Governance support specialist to coordinate DSS SSP remediation, maintain compliance records, and improve EMA's public-facing digital services. You will collaborate with internal teams, vendors, and government agencies to meet Whole-of-Government standards.

You will help prepare reports, dashboards, and management updates while assisting with governance and lifecycle planning for EMA's digital platforms.

Qualifications

• You should have an education in IT, IS, Business, Communications, Public Administration, or a related field.
• Experience with digital services, AEM CMS, project coordination, compliance, governance, or stakeholder engagement is advantageous.
• Experience with government digital platforms, vendors, or ICT projects is a plus.

Responsibilities

• Support DSS and SSP assessments and remediation.
• Fix content-level issues on EMA's Corporate Website as part of remediation.
• Track compliance findings, remediation actions, and progress.
• Coordinate with business owners, vendors, and project teams to close identified gaps.
• Maintain compliance evidence, documentation, and audit records.
• Prepare compliance reports, dashboards, and management updates.
• Support governance and improvement of EMA's websites and digital platforms.
• Coordinate service reviews, enhancement requests, and change activities.
• Monitor service quality against government digital standards.
• Assist with digital service inventory and lifecycle planning.
• Liaise with internal teams, vendors, and government agencies.
• Track vendor deliverables and remediation commitments.
• Support procurement, contract administration, and project documentation where needed.
• Prepare briefing papers, presentations, and management reports.
• Maintain project plans, action trackers, and risk registers.
• Coordinate meetings and follow up on action items.
• Support the rollout and adoption of digital tools and platforms.
• Assist with user engagement, training, and change management activities.
• Contribute to digital capability and cross-functional improvement projects.

Education

Information Technology

Information Systems

Business

Communications

Public Administration

Tools

AEM CMS

Microsoft 365 Copilot

Job description

Energy Market Authority in Singapore is seeking a Digital Service Compliance & Governance support specialist to coordinate DSS SSP remediation, maintain compliance records, and improve EMA's public-facing digital services. You will collaborate with internal teams, vendors, and government agencies to meet Whole-of-Government standards.

You will help prepare reports, dashboards, and management updates while assisting with governance and lifecycle planning for EMA's digital platforms.