Desktop Support Executive - Govt Sector - West - Contract

RMA CONTRACTS PTE. LTD.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Benefits offered by this job

Yearly Bonus

18 days annual leave

Contract up to Jan 2029

Job summary

RMA Group is offering an entry-level IT support position at Hillview, Singapore. You will handle Level 1 IT troubleshooting, manage provisioning for new hires, and maintain data for service standards and governance.

Applicants with a Diploma in IT/Computing/Engineering or ITE certificate and relevant experience are invited to apply. The role runs Monday to Friday, 8:30am–6:00pm, with a contract up to Jan 2029 and a yearly bonus opportunity.

Qualifications

• Diploma in IT / Computing / Engineering or ITE Certificate with relevant IT experience.

Responsibilities

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills

IT troubleshooting

Data reporting

Account provisioning

Education

Diploma in IT / Computing / Engineering

ITE Certificate

Job description

Passionate about IT? Join a supportive team to gain hands-on experience career exposure!

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

• Location: Hillview
• Salary: $2,600 - $3,200
• Yearly Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

Job Description

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group's PDPA and e2i's PDPA .