IT Business Partner — Multi-site Ops & Tech Lead

Sarika Gourmet Coffee Co.(S) Pte Ltd; Singapore; Vor Ort; SGD 120.000 - 180.000; Vollzeit

Zusammenfassung

Suzuki Coffee in Singapore is seeking a seasoned IT Business Partner to join our BU and translate real-world operations into pragmatic IT requirements. You will work directly with site management, embedded in the BU, to ensure IT systems support inventory, ordering, finance and HR workflows as they run day-to-day.

You will own the BU IT roadmap, manage projects and vendors, and collaborate with Group IT to align standards and security while balancing budget and delivery.

Qualifikationen

• Degree in IT, Computer Science, Business or a related field.
• 10+ years IT experience with at least 5 years in a Business Unit-facing role (e.g. IT Business Partner, IT Project Lead).
• Working knowledge of common business systems (POS, ERP, inventory, HRIS), IT service management, and vendor management.
• Ability to explain technical jargon in plain language and to engage stakeholders effectively.

Aufgaben

• Build strong working relationships with the site management team, operations managers, and support functions.
• Own the quality of IT support the BU receives, track recurring issues, elevate where needed, and push for root-cause fixes.
• Work with Group IT on shared infrastructure, standards and security, so the BU stays aligned with Group while getting what it needs.
• Shape and manage the BU's IT priorities and roadmap, balancing quick wins with longer-term improvements and budget.
• Lead or coordinate BU technology projects and rollouts, including vendor selection and management, user testing, training and go-live support.
• Report regularly to site management on IT service performance, open issues, project progress and spend.
• Look for opportunities where technology and digital tools can improve efficiency, reduce cost or improve the customer experience.

Kenntnisse

IT experience

BU-facing role

Stakeholder engagement

Vendor management

IT problem solving

Organised & calm under pressure

Travel regionally

Ausbildung

Degree in IT / CS / Business or related

Jobbeschreibung

Suzuki Coffee in Singapore is seeking a seasoned IT Business Partner to join our BU and translate real-world operations into pragmatic IT requirements. You will work directly with site management, embedded in the BU, to ensure IT systems support inventory, ordering, finance and HR workflows as they run day-to-day.

You will own the BU IT roadmap, manage projects and vendors, and collaborate with Group IT to align standards and security while balancing budget and delivery.