IT Operations Manager: Tech & Sales Team Leader

Oneness Holdings; Singapore; On-site; SGD 78,000 - 112,000; Full time

Job summary

Oneness Holdings in Singapore seeks an experienced IT Operations Manager to lead both Technical and Sales teams, ensuring collaboration and achievement of business goals. You will oversee day-to-day IT operations, software systems, and technology activities.

You will manage software projects from planning to ongoing support, translate business requirements into actionable solutions, and drive system performance and efficiency.

Qualifications

• Bachelor’s degree or higher in Information Technology, Computer Science, Software Engineering, or a related field.
• Proven experience as an IT Operations Manager, IT Manager, Technical Manager, or in a similar role.
• Strong experience in IT operations, software systems, and project management.
• Experience leading technical teams and working closely with sales or business teams.
• Good understanding of the software development lifecycle, system implementation, and IT operations.
• Experience in IT costing, budgeting, and resource planning.
• Strong leadership, communication, problem-solving, and stakeholder management skills.
• Strong business and commercial awareness.
• Ability to work independently, manage multiple priorities, and drive projects from planning to completion.
• Hands-on and results-oriented with strong team management capabilities.

Responsibilities

• Lead and manage both Technical and Sales teams to ensure effective collaboration and achievement of business goals.
• Oversee day-to-day IT operations, including software systems and all technology-related activities within the organization.
• Manage software and IT projects from initial planning and implementation through to ongoing support and continuous improvement.
• Work closely with internal teams and clients to understand and translate business and technical requirements into actionable solutions.
• Oversee system development, implementation, maintenance, and performance to ensure reliability and efficiency.
• Prepare and manage IT costing, budgets, resources, and project timelines to support business objectives.
• Monitor project costs and ensure effective utilization of IT resources for optimal outcomes.
• Evaluate and recommend suitable software, systems, and technologies to meet evolving business needs.
• Collaborate with the Sales Team on client requirements, solution proposals, pricing, and implementation strategies.
• Monitor system performance, gather user feedback, address operational issues, and drive continuous improvement initiatives.
• Develop and implement IT processes, policies, and best practices to enhance operational efficiency.
• Ensure IT operations and projects are delivered effectively and are aligned with overall business objectives.

Skills

IT operations

Project management

Team leadership

Stakeholder management

Budgeting

Communication

Business awareness

Education

Bachelor’s degree in Information Technology or related field

Job description

Oneness Holdings in Singapore seeks an experienced IT Operations Manager to lead both Technical and Sales teams, ensuring collaboration and achievement of business goals. You will oversee day-to-day IT operations, software systems, and technology activities.

You will manage software projects from planning to ongoing support, translate business requirements into actionable solutions, and drive system performance and efficiency.