IT Asset & Depot Operations Leader

AVASO Technology Solutions

Singapore

On-site

SGD 60,000 - 90,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary

Benefits package

Job summary

AVASO Technology Solutions seeks an IT Warehouse Subject Matter Expert to oversee depot and warehouse operations for IT assets. You will ensure SLA adherence, optimize inventory, and maintain data accuracy across ERP/WMS and ticketing systems.

This role combines client-facing coordination with hands-on asset lifecycle management to deliver reliable IT services. The SME will lead cross-functional teams, implement compliance practices, and drive process improvements to enhance depot performance

Qualifications

Experience in depot/workflow management for IT assets.
Strong understanding of SLA management and client-facing roles.
Ability to coordinate cross-functional teams and vendors.

Responsibilities

Lead end-to-end depot and warehouse operations ensuring SLA adherence and operational efficiency.
Oversee IT asset lifecycle management including receiving, staging, configuration, shipping, and disposal.
Supervise inbound/outbound logistics, storage optimization, and quality control processes.
Maintain accurate asset records in ERP, WMS, and ticketing systems.
Serve as primary client-facing contact for depot operations and present performance reports.
Coordinate cross-functional teams and service delivery managers to resolve escalations.
Implement ISO, ITAD, and compliance best practices for security and data handling.
Drive continuous improvement initiatives to enhance depot performance and customer satisfaction.