IT Operations & Asset Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a proactive IT Operations & Asset Specialist to support daily IT operations, end-user support, and asset lifecycle management. The role requires coordinating procurement activities and maintaining accurate asset records across departments.

The ideal candidate combines strong technical knowledge with excellent organization and stakeholder collaboration to ensure smooth workplace operations.

Qualifications

• Bachelor's degree in IT, information systems, business admin, office admin, or related field.
• Experience in IT operations, desktop support, procurement, assets, or related functions (2–5 years).
• Experience with Microsoft 365 and Windows environments.

Responsibilities

• Support daily IT operations and end-user technical support.
• Manage lifecycle of office assets, including procurement and disposal.
• Coordinate asset tracking, inventories, and audits.
• Collaborate with vendors for IT services and procurement.

Skills

Customer service

Organization

Attention to detail

Analytical skills

Vendor coordination

Multi-tasking

Accountability

Education

Bachelor's degree

Tools

Microsoft 365

Windows OS

ERP systems

Job description

We are seeking a proactive and detail-oriented IT Operations & Asset Specialist to support the organization's daily IT operations functions. This role is responsible for providing end-user technical support, managing IT and administrative assets, coordinating procurement activities, and ensuring smooth and efficient workplace operations. The ideal candidate should possess strong technical knowledge, excellent organizational skills, and the ability to collaborate effectively with internal stakeholders and external vendors.

Responsibilities

IT Operations

• Skilled in troubleshooting and maintenance of laptops/desktops, operating systems, and office software applications.
• Skilled in supporting IT infrastructure facilities, such as server room operations, structured cabling systems, UPS, door access control/CCTV systems, air conditioning, etc.
• Have awareness of AI-enabled office automation and the ability to leverage AI tools to improve the efficiency of helpdesk support, knowledge base maintenance, data organization, and report generation.

Asset Management

• Manage the full lifecycle of company administrative assets, including procurement, registration, allocation, transfer, maintenance, inventory verification, and disposal.
• Maintain accurate records of office equipment, furniture, electronic devices, meeting room equipment, and other fixed assets.
• Conduct regular asset inventories, reconcile inventory discrepancies, and coordinate asset allocation and tracking across departments.
• Ensure compliance with company asset management policies and internal control procedures.
• Prepare asset reports and supporting documentation for audits and management review.

Requirements

Education: Bachelor’s degree in Information Technology, Information Systems, Business Administration, Office Administration, or a related field.

Experience

• 2–5 years of experience in IT Operations, Desktop Support, Office Administration, Procurement, Asset Management, or related functions.
• Hands-on experience supporting Microsoft 365 and Windows environments.
• Experience with ERP, procurement, or asset management systems is an advantage.
• Experience in coordinating with vendors for IT services, procurement, maintenance, and related activities.

Soft Skills

• Strong customer service orientation and excellent interpersonal skills.
• Excellent organizational skills with the ability to manage multiple tasks effectively.
• Strong attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Good negotiation skills and ability to coordinate effectively with vendors.
• Ability to manage multiple priorities in a fast-paced and dynamic work environment.
• Self-motivated with a high level of accountability and professionalism.