Warehouse IT & OT Operations Specialist

Maersk; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Maersk is seeking an IT Technology Operations professional to provide hands-on support in a live Singapore warehouse environment. You will troubleshoot PDA, RDT, RF devices, and IT peripherals, and assist with Windows 11, M365, Teams, and local network issues.

You will work with OT and warehouse automation technologies, manage incidents within SLA/OLA, and maintain IT asset lifecycle records. Travel between locations and on-call support may be required.

Qualifications

• Diploma or degree in IT, Computer Engineering, Industrial Engineering or related discipline.
• 3+ years of hands-on warehouse/onsite IT support in manufacturing or distribution.
• Experience with PC/printer/scanner hardware and network connectivity.
• Knowledge of Windows 11 and Microsoft 365; strong communication and problem-solving skills.

Skills

OT support

PDA/RDT/RF troubleshooting

End-user computing

Windows 11

MS 365 & Teams

Network troubleshooting

WMS knowledge

Active Directory

Incident & change mgmt

IT asset lifecycle

OT cybersecurity basics

Documentation

Power Apps/Power BI

ITIL basics

Education

Diploma or degree in IT/CE/Industrial Eng

Tools

Windows 11

Microsoft 365

Microsoft Teams

LAN/WAN

Wi‑Fi troubleshooting

Switches/Firewalls

CMDB

Power Apps

Power Automate

Power BI

OT security basics

SLA/OLA awareness

Job description

Maersk is seeking an IT Technology Operations professional to provide hands-on support in a live Singapore warehouse environment. You will troubleshoot PDA, RDT, RF devices, and IT peripherals, and assist with Windows 11, M365, Teams, and local network issues.

You will work with OT and warehouse automation technologies, manage incidents within SLA/OLA, and maintain IT asset lifecycle records. Travel between locations and on-call support may be required.