IT Application Support Analyst (SAP/ MNC)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 46,872 - 71,424; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) in Singapore is seeking an IT Applications Support specialist to assist users across business systems and ERP platforms. You will troubleshoot issues, manage access rights, and coordinate with vendors to ensure smooth operations.

Responsibilities include creating Power BI dashboards, handling data extraction with SQL, and supporting system testing and training. A diploma or degree in IT/CS and 3+ years of relevant experience are required.

Qualifications

• Diploma or degree in IT/CS or related field required.
• At least 3 years of experience in application, ERP or business systems support.
• Familiarity with SAP or ERP systems, Power BI and IT ticketing tools.

Responsibilities

• Support users on business applications and systems.
• Troubleshoot system issues and coordinate with vendors as needed.
• Manage user accounts, access rights and system permissions.
• Gather user feedback and support system improvements.
• Assist with system testing, implementation and user training.
• Prepare reports and dashboards using Power BI or similar tools.
• Support basic data extraction and SQL queries.
• Maintain system guides, records and project documents.

Skills

Power BI

SQL

ERP systems

Troubleshooting

Communication

Coordination

IT ticketing tools

Education

Diploma or Degree in IT/CS

Tools

SAP

IT ticketing tools

Job description

Responsibilities

• Support users on business applications and systems.
• Troubleshoot system issues and follow up with vendors when needed.
• Manage user accounts, access rights and system permissions.
• Gather user feedback and support system improvements.
• Assist with system testing, implementation and user training.
• Prepare reports and maintain dashboards using Power BI or similar tools.
• Support basic data extraction and SQL queries.
• Maintain system guides, records and project documents.

Requirements

• Diploma or Degree in IT, Computer Science or a related field.
• At least 3 years of experience in application, ERP or business systems support.
• Familiarity with SAP or other ERP systems, Power BI and IT ticketing tools.
• Good troubleshooting, communication and coordination skills.

We regret that only shortlisted candidates will be notified.

People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.

Tel: [phone]

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1872398