IT Administrator

TOSS-EX PR PTE. LTD.; Singapore; Presencial; SGD 30.000 - 42.000; Jornada completa

Descripción de la vacante

TOSS-EX PR PTE. LTD. is seeking an Administration Support staff to assist the IT Operations Team at the customer site.

The role focuses on managing service requests, maintaining asset counts, and coordinating appointments to ensure smooth IT service delivery. You will submit ITSM tickets, track resolutions, and help maintain inventory and storeroom records. Strong MS Office skills and clear communication are essential, as is the ability to handle ad-hoc duties and work with pace in a busy

Formación

• Basic knowledge in using ITSM tool.
• Proficient in MS Word, Excel and PowerPoint.
• Good communication skills in both oral and written.
• Basic technical skills in End User Computing Devices (EUCD).
• At least 1 year of experience in similar job capacity.

Responsabilidades

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time.
• To help and assist in tracking the clean laptop counts.
• To help and assist in scheduling appointments for various activities.
• To keep track of the asset inventory in the storeroom.
• Any other ad-hoc duties as required and assigned in relation to the administration support.

Conocimientos

Strong communication

MS Office

EUCD basics

Herramientas

ITSM tool

Descripción del empleo

Provides administration support to the IT Operations Team that is deployed at the customer site.

Responsibilities:

(Describe the important end results of the job, i.e., what has to be achieved and why. Start

with the most important and number each one separately)

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time.
• To help and assist in tracking the clean laptop counts.
• To help and assist in scheduling appointments for various activities.
• To keep track of the asset inventory in the storeroom.
• Any other ad-hoc duties as required and assigned in relation to the administration support.

Requirements:

(Indicate the qualifications, education, associated training, background knowledge, skills and attributes to perform the job competently)

• Basic knowledge in using ITSM tool will be an added advantage.
• Proficient in MS Word, Excel and PowerPoint.
• Good communication skills in both oral and written.
• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage.
• At least 1 year of experience in similar job capacity.