IT Administrator (Until 31 March 2027)

OPUS IT SERVICES PTE LTD; Singapore; On-site; SGD 25,000 - 36,000; Full time

Job summary

OPUS IT SERVICES PTE LTD in Singapore is seeking a contract-based Administrative Support to assist the IT Operations Team at the customer site on Thomson Road near Caldecott MRT. The position involves hands-on admin duties and IT service management coordination.

The role requires familiarity with ITSM tools, strong MS Office skills, and good communication. At least 1 year in a similar role is preferred; work is office-based with standard hours.

Qualifications

• Basic knowledge of using ITSM tools to facilitate service request management.
• Proficiency in MS Word, Excel, and PowerPoint for documentation and reporting.
• Good oral and written communication skills to interact effectively with team members and clients.
• Basic technical skills in End User Computing Devices (EUCD) to assist with device-related tasks.
• At least 1 year of experience in a similar administrative support role.

Responsibilities

• Submit service request tickets in ITSM upon requests from support teams or clients and track completion to meet predefined turnaround times
• Track and maintain accurate counts of clean laptops to support operational readiness
• Schedule appointments for various activities to ensure smooth coordination and timely execution
• Monitor and update asset inventory records in the storeroom to maintain accurate stock levels
• Perform ad-hoc administrative duties as assigned to support IT Operations team efficiency

Skills

ITSM knowledge

MS Office

Communication skills

EUCD basics

Administrative experience

Tools

ITSM tools

MS Word

MS Excel

MS PowerPoint

Job description

Employment Type: 1 Oct 2026 - 31 Mar 2027 (Contract)

Working Days: Monday to Friday (Office hours)

Location: Thomson Rd (Caldecott MRT)

Eligibility: Singaporean ONLY

Job Summary

Provides administration support to the IT Operations Team deployed at the customer site.

Responsibilities

• Submit service request tickets in ITSM upon requests from support teams or clients and track completion to meet predefined turnaround times
• Track and maintain accurate counts of clean laptops to support operational readiness
• Schedule appointments for various activities to ensure smooth coordination and timely execution
• Monitor and update asset inventory records in the storeroom to maintain accurate stock levels
• Perform ad-hoc administrative duties as assigned to support IT Operations team efficiency

Preferred competencies and qualifications

• Basic knowledge of using ITSM tools to facilitate service request management
• Proficiency in MS Word, Excel, and PowerPoint for documentation and reporting
• Good oral and written communication skills to interact effectively with team members and clients
• Basic technical skills in End User Computing Devices (EUCD) to assist with device-related tasks
• At least 1 year of experience in a similar administrative support role