Intern: Service Channel Evaluation & Data Analytics

Ministry Of Social And Family Development; Singapore; On-site; SGD 20,000 - 27,000; Part time

Job summary

Ministry Of Social And Family Development (MSF) invites interns to support data-driven evaluation of its service model within the Customer Experience Division, contributing to evidence-based decisions in a public sector context.

You will produce analyses, charts and dashboards, explore patterns in client behaviour and performance trends, and help streamline insights with AI-enabled tools, while gaining exposure to service design and operations.

Qualifications

• Strong analytical thinking with ability to identify patterns from data and qualitative info.
• Comfort analyzing datasets and simple charts.
• Structured, evidence-based approach to questions about service delivery.

Skills

Analytical thinking

Data analysis

Dashboarding

Clear communication

Education

Undergraduate student

Tools

Excel

Power BI

Tableau

Job description

Ministry Of Social And Family Development (MSF) invites interns to support data-driven evaluation of its service model within the Customer Experience Division, contributing to evidence-based decisions in a public sector context.

You will produce analyses, charts and dashboards, explore patterns in client behaviour and performance trends, and help streamline insights with AI-enabled tools, while gaining exposure to service design and operations.