Insurance Transformation Director: Strategy & Change

Manulife; Singapore; Hybrid; SGD 200,000 - 360,000; Full time

Job summary

Manulife is seeking a Corporate Transformation Director/Lead to drive strategic initiatives across insurance functions including distribution, operations, underwriting, claims and customer experience. You will partner with senior leaders to define roadmaps, lead cross-functional programs, and deliver measurable outcomes with a focus on efficiency and customer centricity.

The role reports to the Chief Transformation Officer and will champion change management, governance and value delivery while

Qualifications

• Experience leading large-scale transformation in insurance or financial services.
• Strong strategy-to-execution capabilities and market insight.
• Excellent communication and stakeholder influencing skills.

Responsibilities

• Define and translate enterprise strategy into actionable roadmaps and initiatives.
• Lead cross-functional programs to improve efficiency, customer focus, and innovation.
• Provide SME guidance and drive change across the organization.
• Research trends to identify growth and transformation opportunities.

Skills

Insurance transformation

Strategic leadership

Cross-functional program management

Change management

Data-driven decision making

Stakeholder management

Communication & influence

Problem solving

Agile / Lean Six Sigma

Education

Bachelor's or Master's in Business, Strategy, Engineering (MBA preferred)

Tools

PowerPoint

Word

Excel

Job description

Manulife is seeking a Corporate Transformation Director/Lead to drive strategic initiatives across insurance functions including distribution, operations, underwriting, claims and customer experience. You will partner with senior leaders to define roadmaps, lead cross-functional programs, and deliver measurable outcomes with a focus on efficiency and customer centricity.

The role reports to the Chief Transformation Officer and will champion change management, governance and value delivery while