Insurance Operations & Intermediary Onboarding Specialist

Income; Singapore; Presencial; SGD 48.000 - 72.000; Jornada completa

Descripción de la vacante

Income is seeking an Operations professional to manage onboarding and intermediary administration for distribution partners. The role covers licensing, access setup, and record maintenance across MAS and GIA regulatory bodies.

You will coordinate governance for intermediary hierarchies, assist with renewals, and support ongoing system improvements. A diploma/degree in business administration or insurance plus 3+ years in insurance ops is preferred.

Formación

• Diploma or Degree in Business Administration, Insurance, or related discipline.
• At least 3 years of experience in insurance operations, onboarding, agency administration, or a similar environment will be an advantage.
• Knowledge of MAS and GIA regulatory requirements is preferred.
• Strong coordination, communication, and stakeholder management skills.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Meticulous, organized, and able to manage multiple priorities within stipulated timelines.
• Possess a continuous improvement mindset and ability to work effectively in a dynamic environment.

Responsabilidades

• Onboard distribution intermediaries and set up sales authority access.
• Register intermediary licensing with MAS and GIA.
• Maintain intermediary records and movements.
• Support compensation and reporting intermediary hierarchies.
• Assist in licensing renewals and billing.
• Handle stakeholder inquiries with timely, accurate support.
• Draft and update SOPs to ensure compliance.
• Contribute to system enhancement by noting business requirements and conducting UAT.
• Support projects and continuous improvement initiatives.

Conocimientos

Intermediary onboarding

Agency administration

Stakeholder management

MS Office

Excel

Communication

Multitasking

Educación

Diploma/Degree in Business Administration or Insurance

Herramientas

Excel

Word

PowerPoint

Descripción del empleo

Income is seeking an Operations professional to manage onboarding and intermediary administration for distribution partners. The role covers licensing, access setup, and record maintenance across MAS and GIA regulatory bodies.

You will coordinate governance for intermediary hierarchies, assist with renewals, and support ongoing system improvements. A diploma/degree in business administration or insurance plus 3+ years in insurance ops is preferred.