Inside Sales Rep (US MNC/Central) - up to $4.2k #HAO

Recruit Express Pte Ltd; Singapore; Presencial; SGD 36.000 - 47.000; Jornada completa

Descripción de la vacante

Recruit Express Pte Ltd in Singapore is seeking an inside sales professional to generate new and repeat sales by providing product and technical information in a timely manner. You will determine customer requirements and present suitable solutions to meet their needs.

Based at AMK with office hours Monday to Friday, the role focuses on cross-selling, order processing, and maintaining CRM records to ensure accurate and prompt customer service and satisfaction.

Formación

• Min Diploma/Degree in Logistics/Supply Chain/Business or similar
• Minimum 2 years of relevant inside sales experience

Responsabilidades

• Generate new and repeat sales by providing product and technical information in a timely manner.
• Determine customer requirements and expectations in order to recommend specific products and solutions.
• Recommend alternate products based on cost, availability, or specifications.
• Present price, credit, and terms in accordance with standard procedures of the company.
• Accurately process customer transactions such as orders, quotes, or returns.
• Provide accurate information regarding availability of in-stock items.
• Obtain accurate information from vendors relating to shipment dates and expected date of delivery.

Conocimientos

Inside Sales

Customer Service

Educación

Diploma/Degree in Logistics/Supply Chain/Business

Herramientas

CRM system

Office software

Descripción del empleo

Salary: up to $4200
Working Days & Hours: Mon-Fri office hours

Location: AMK

Job Description

• Generate new and repeat sales by providing product and technical information in a timely manner.
• Determine customer requirements and expectations in order to recommend specific products and solutions.
• Recommend alternate products based on cost, availability, or specifications.
• Present price, credit, and terms in accordance with standard procedures of the company.
• Accurately process customer transactions such as orders, quotes, or returns.
• Provide accurate information regarding availability of in-stock items.
• Obtain accurate information from vendors relating to shipment dates and expected date of delivery.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items.
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint.
• Fill requests for catalogs, information or samples.
• Capture accurate and complete information in Customer Relationship Management system.
• Identify trends in customer satisfaction or dissatisfaction.
• Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
• Communicate to the purchasing department unexpected increases or decreases in demand for products.
• Maintain proficiency in using personal computers, data entry terminal and other common office equipment and software.
• Follow company policies and procedures.
• Present a professional image at all times to customers and vendors.
• Perform other duties/ projects as assigned.

Job Requirements

Min Diploma/Degree in Logistics/Supply Chain/Business or similar w min 2 yrs of relevant inside sales experience

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307