Inside Sales Officer/Marine (Fresh Grads Welcome)

TALENT TITANS PTE. LTD.; Singapore; Sur place; SGD 35 000 - 60 000; Plein temps

Résumé du poste

TALENT TITANS PTE. LTD. in Singapore is seeking an Inside Sales Officer (fresh grads welcome) to handle sales inquiries, prepare quotations and build relationships with maritime customers.

The role will begin with inside sales, offering the opportunity to grow into outside sales, including customer visits and business development as product knowledge expands. Excellent communication and proactive follow-up are essential, with CRM and cross-functional teamwork in play.

Qualifications

• Excellent written and verbal communication.
• Proactive in following up on quotations and leads.
• Able to work independently and collaboratively.
• Willing to travel as the role evolves.
• Fresh graduates welcome to apply.

Responsabilités

• Handle inbound sales inquiries by phone and email.
• Understand customer requirements and work with the technical team to recommend solutions.
• Prepare quotations and proposals, follow up with customers and convert opportunities into orders.
• Proactively contact existing and prospective customers to identify new opportunities.
• Coordinate with technical, operations and logistics teams on availability and delivery schedules.
• Maintain accurate customer records in the CRM system.
• Support sales reporting and contribute towards sales targets.

Connaissances

Communication skills

Interpersonal skills

Proactive follow-up

Quotation handling

CRM knowledge

Outils

CRM

Microsoft Office

Description du poste

Inside Sales Officer (Fresh Grads Welcome) With opportunities to develop into outside sales

About the Company

Our client provides marine safety and detection solutions to customers in the maritime industry. Its products and services support safe vessel operations, including gas detection equipment, calibration gases and related testing solutions.

About the Role

We are seeking a proactive, customer-focused Inside Sales Officer to manage sales enquiries, prepare quotations, follow up on opportunities and build customer relationships.

The role will initially focus on inside sales, offering the opportunity to develop product knowledge and understand the maritime customer base. As your capabilities grow, the scope is expected to expand into outside sales, including customer visits, business development and direct account management.

Key Responsibilities

• Handle incoming sales enquiries by phone and email, providing timely and professional responses.
• Understand customer requirements and work with the technical team to recommend suitable products and solutions.
• Prepare quotations and proposals, follow up with customers and convert opportunities into confirmed orders.
• Proactively contact existing and prospective customers to identify new sales opportunities.
• Build relationships with purchasing teams, shipowners, ship managers and other relevant customer contacts.
• Identify opportunities for repeat orders, equipment replacement, cross-selling and additional services.
• Coordinate with technical, operations and logistics teams on product availability, order processing and delivery schedules.
• Maintain accurate customer records, sales activities and opportunity updates in the CRM system.
• Support sales reporting and contribute towards agreed sales targets.
• Progressively participate in customer meetings, site visits and product presentations.
• Support prospecting and business development within assigned accounts or markets.
• Develop the ability to manage customer accounts through the full sales cycle, from initial contact to negotiation and closing.
• Represent the company at relevant customer events and industry exhibitions as required.
• Take on greater responsibility for customer acquisition and account growth as product knowledge and sales capabilities develop.

Requirements

• Strong communication and interpersonal skills, with confidence engaging customers by phone, email and in person.
• A proactive approach to following up on quotations, developing leads and securing business.
• Good organisational skills and attention to detail when handling quotations, orders and customer information.
• Willingness to learn technical products and explain their practical benefits to customers.
• Comfortable using Microsoft Office and CRM or sales order management systems.
• Able to work independently and collaborate effectively across teams.
• A clear interest in developing into outside sales, with willingness to undertake customer visits and travel as the role evolves.

Ideal Candidate

You enjoy building customer relationships and take ownership of sales opportunities. You are comfortable starting with office-based sales responsibilities and are motivated to grow into a role involving face-to-face selling, business development and account management.