Inside Sales Coordinator

ADVANCER IFM PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

ADVANCER IFM PTE. LTD. is seeking a dynamic Sales Coordinator to support the outdoor sales team with quotations and customer follow-ups in Singapore.

You will coordinate with Sales, Logistics and Operations to ensure orders are managed smoothly, handle inquiries on product specs and delivery timelines, and help maintain accurate records and documentation while supporting ad-hoc projects to reach team targets.

Qualifications

• Diploma or equivalent in Business, Sales, Marketing or related field.
• 1–2 years in sales coordination, inside sales, sales support or customer service.
• Strong communication and interpersonal skills; confident with customers.
• Comfortable presenting products and explaining specifications to customers.
• Good organizational skills to manage multiple enquiries and follow-ups.

Responsibilities

• Support the outdoor sales team in day-to-day activities including quotations and customer follow-ups.
• Conduct product and sales presentations to potential customers when required.
• Handle customer enquiries on specifications, pricing, availability and delivery schedules.
• Follow up with customers on quotations and sales enquiries to ensure timely responses.
• Coordinate with Sales, Logistics and Operations to ensure orders and requirements are met.
• Handle customer feedback and complaints and coordinate resolution with relevant departments.
• Maintain accurate sales records, quotations and documentation.
• Assist Reporting Manager with administrative duties and ad-hoc projects.
• Support the sales team in achieving overall sales objectives.

Skills

Customer communication

Quotation preparation

Sales coordination

Presentation skills

MS Office

Attention to detail

Education

Diploma in Business/Sales/Marketing

Tools

Microsoft Office

CRM software

Job description

Job Responsibilities

• Support the outdoor sales team in managing day-to-day sales activities, including preparing quotations, coordinating appointments and following up with customers.
• Conduct product and sales presentations to potential customers when required.
• Handle customer enquiries on product specifications, pricing, availability and delivery schedules.
• Follow up with customers on quotations and sales enquiries, ensuring timely responses and smooth coordination throughout the sales process.
• Coordinate with Sales, Logistics, Operations and other internal teams to ensure orders and customer requirements are handled smoothly.
• Handle customer feedback and complaints, working with the relevant departments to resolve issues promptly.
• Maintain accurate sales records, quotations and other relevant documentation.
• Assist the Reporting Manager with administrative duties and other ad-hoc projects when required.
• Support the overall sales team in achieving team sales objectives.

Requirements

• Diploma or equivalent qualification in Business, Sales, Marketing or a related field.
• At least 1-2 years of experience in sales coordination, inside sales, sales support or customer service .
• Good communication and interpersonal skills, with confidence in dealing with customers.
• Comfortable conducting product presentations and explaining product information to customers.
• Good organisational skills with the ability to manage multiple enquiries and follow-ups.
• Strong attention to detail, particularly when preparing quotations and handling customer information.
• Proficient in Microsoft Office, especially Excel and Word.
• Positive, proactive and customer-oriented with a strong sense of responsibility.
• Able to work independently as well as closely with the outdoor sales team and other departments.
• Candidates with experience in a technical or product-based industry will have an added advantage.