Indoor Sales Executive #10421

Anradus Pte. Ltd.; Singapore; Presencial; SGD 39.000 - 61.000; Jornada completa

Descripción de la vacante

Anradus Pte Ltd, located in Singapore (Ubi), seeks an Indoor Sales Executive to manage online storefronts, drive B2B partnerships, and coordinate with warehousing to ensure timely fulfilment. This permanent role offers a base salary with commissions and a variable bonus, in a 5-day week.

You will oversee listings, pricing, and customer inquiries, leveraging digital tools and AI to enhance efficiency and sales growth. Strong organisation and tech aptitude are required.

Formación

• Diploma in Business, Digital Marketing, Information Technology, E-Commerce, or a related discipline.
• Experience in e-commerce store management, digital sales, telesales or online customer service (B2B is an added advantage).
• Proficient with Microsoft 365, Google Workspace, Excel, and AI tools such as ChatGPT.

Responsabilidades

• Manage and oversee all online storefronts, ensuring accurate pricing, product descriptions, images, and listings to support sales conversions.
• Audit digital sales channels to maintain accurate inventory, pricing, and content.
• Handle end-to-end online sales processes including orders, inquiries, fulfillment, and follow-ups for a smooth customer experience.
• Develop new B2B partnerships with pet shops, cafés, and other businesses via digital prospecting and video calls.
• Build and maintain relationships with business partners through virtual meetings and proactive account management.
• Coordinate with Warehouse and Delivery teams to monitor stock and ensure timely dispatch.
• Maintain sales and inventory records including weekly stock reports and monthly top customers using Excel.
• Assist in enhancing workflow automation to improve productivity in daily sales and e-commerce operations.
• Monitor online sales trends and opportunities to drive digital growth and new accounts.

Educación

Diploma in Business, Digital Marketing, Information Technology, E-Commerce, or a related discipline

Herramientas

Microsoft 365

Google Workspace

Excel

ChatGPT

Descripción del empleo

Indoor Sales Executive #10421

Industry/ Organization Type
Pet Products Distributor/ Supplier

Position Title
Indoor Sales Executive

Working Location
Ubi (Near MRT)

Working Hours
5 Days; Monday (8:30am – 6pm), Tuesday – Friday (9am – 6pm)

Salary Package
Basic Salary + Commission + Variable Bonus

Duration
Permanent

Key Responsibilities

• Manage and oversee all online storefronts, ensuring accurate pricing, product descriptions, images, specifications, and compelling product listings that support sales conversion.

• Conduct regular audits across digital sales channels to maintain accurate inventory information, product availability, pricing, and content.

• Handle the end-to-end online sales process, including order processing, customer enquiries, order fulfilment, and timely follow-up to ensure a smooth customer experience.

• Identify and develop new B2B partnerships with pet shops, pet-friendly cafés, and other commercial establishments through digital prospecting, tele-sales, and video calls.

• Build and maintain strong relationships with business partners through virtual meetings, online communication, follow-ups, and proactive account management.

• Coordinate closely with Warehouse and Delivery teams to monitor inventory levels, manage stock availability, and ensure orders are dispatched according to schedule.

• Maintain accurate sales and inventory records, including weekly out-of-stock reports and monthly Top Customer reports, using Excel and other digital tools.

• Assist in enhancing workflow automation to streamline processes, improve productivity and efficiency of daily sales and e-commerce operations.

• Monitor online sales activities and customer trends, identify opportunities for improvement, and support initiatives that drive digital sales growth and new account acquisition.

• Collaborate closely with internal department to ensure smooth operations.

Requirements

• Diploma in Business, Digital Marketing, Information Technology, E-Commerce, or a related discipline.

• Prior experience in e-commerce store management, digital sales, telesales or online customer service (B2B is an added advantage).

• Proficient in Microsoft 365, Google Workspace, Excel, and digital tools, with the ability to leverage AI applications such as ChatGPT and AI-powered solutions.

• Strong digital aptitude with a proactive mindset towards process improvement, automation, and the use of technology to enhance work efficiency.

• Comfortable conducting video calls, presenting products, and engaging potential business partners virtually.

• Highly organised and detail-oriented, with strong attention to accuracy in product listings, inventory tracking, order processing, and sales reporting.

Anradus Application Policy

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781