Indoor Sales cum Customer Service Executive (Freight Forwarding)

Accredited Cargo Line Pte. Ltd.; Singapore; Híbrido; SGD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive salary package

Performance incentives

Career progression opportunities

Friendly and supportive work env.

Exposure to international logistics

Descripción de la vacante

ACCREDITED CARGO LINE PTE LTD is hiring for an Indoor Sales cum Customer Service Executive in Singapore. The role blends sales support with customer service, focusing on communication, coordination, and building long-term relationships within the logistics industry.

The position requires experience in freight forwarding or logistics, strong communication and multitasking skills, and familiarity with Microsoft Office.

Formación

• Strong communication and coordination abilities.
• Ability to build and maintain customer relationships.
• Experience in freight forwarding or logistics is a plus.
• Proactive, responsible and customer-oriented mindset.

Responsabilidades

• Sales Support & Business Development: Prepare and follow up on freight quotations, handle inquiries and RFQs, support sales activities, build customer relationships, coordinate with overseas agents, carriers and vendors, identify shipment opportunities.
• Customer Service & Operations Coordination: Coordinate daily air/ocean shipments, provide shipment updates, liaise with transporters and warehouses, ensure smooth documentation, resolve issues, monitor status and ensure timely delivery.

Conocimientos

Communication skills

Coordination

Customer relationships

Multitasking

MS Office

Freight forwarding knowledge

Descripción del empleo

Join Our Growing Logistics Team

We are a fast-growing freight forwarding and logistics company in Singapore seeking a proactive, responsible, and customer-oriented individual to join us as:

Indoor Sales cum Customer Service Executive

This hybrid role combines both sales support and customer service responsibilities, ideal for individuals who enjoy communication, coordination, and building long-term customer relationships within the logistics industry.

Job Responsibilities

Sales Support & Business Development

• Prepare and follow up on freight quotations
• Handle customer inquiries and RFQs promptly
• Support business development and sales activities
• Build and maintain strong customer relationships
• Coordinate with overseas agents, carriers, and vendors
• Identify potential shipment opportunities from existing and new customers

Customer Service & Operations Coordination

• Coordinate daily air freight / sea freight shipments
• Provide shipment updates and support to customers
• Liaise with transporters, airlines, shipping lines, and warehouses
• Ensure smooth documentation and shipment processing
• Resolve shipment-related issues and customer concerns efficiently
• Monitor shipment status and ensure timely delivery

Requirements

• Experience in freight forwarding / logistics industry preferred
• Knowledge of air freight and sea freight processes
• Good communication and coordination skills
• Responsible, proactive, and able to multitask
• Customer-oriented mindset
• Familiar with Microsoft Office and freight forwarding systems

What We Offer

• Attractive salary package
• Performance incentives
• Career progression opportunities
• Friendly and supportive work environment
• Exposure to international logistics operations