Income Auditor - Cluster (Hotels)

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Discounts on F&B and room rates at 7,,

Global Learning + Development tool for

2 nights yearly staycation at Garcha集团

20% off Food/Alcohol at Garcha Group

Job summary

The Garcha Group is looking for an Associate – Income Audit in Singapore to support accounting and finance administration for its Marriott-branded properties. You will verify daily transactions, reconcile revenue, and help maintain accurate financial records while coordinating with multiple offices and departments.

Ideal candidates have 1–2 years in hospitality, strong English, and a diligent, trustworthy mindset.

Qualifications

• Professional certificate or equivalent qualification.
• Minimum 1–2 years of relevant hospitality experience.
• Proficient in English with good communication skills.

Responsibilities

• Manage incoming and outgoing correspondence and finance-related communications.
• Liaise with Head Office, Finance Department, and other departments.
• Assist in maintaining accounting records and supporting documentation.
• Coordinate meetings, obtain quotations, and support general admin duties.
• Verify and reconcile daily transactions across revenue departments.
• Monitor POS to PMS interfaces for accurate revenue reporting.
• Conduct monthly cash counts and ensure cash-handling procedures.

Skills

Hotel income auditing

Diligent

Trustworthy

Interpersonal skills

Education

Professional Certificate/NITEC or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

An exciting opportunity has arrived at The Garcha Group - Marriott International, Singapore's boutique hotel group currently with the following hotels:

• Maxwell Reserve, Autograph Collection Hotel (Marriott)
• The Vagabond Club, a Tribute Portfolio Hotel (Marriott)
• The Serangoon Club, a Tribute Portfolio Hotel (Marriott)

Restaurants & Bars:

• Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)
• Whiskey Library & Jazz Club (The Vagabond Club)
• GupShup (The Serangoon House)

Garcha Group Benefits:

• As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
• As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)
• 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.
• 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Accounting and Finance Administration:

• Manage incoming and outgoing correspondence, including letters, documents, and finance-related communications.
• Serve as the point of contact for general accounting and finance inquiries within the office.
• Liaise with the Head Office, Finance Department, and other relevant departments on accounting and administrative matters.
• Assist in preparing, organizing, and maintaining accounting records, financial information, and supporting documentation.
• Coordinate meetings, obtain quotations, and assist with general office administrative duties, including filing and record management.
• Maintain accurate and organized financial records in accordance with company policies and procedures.

Income Audit and Revenue Reconciliation:

• Verify and reconcile daily transactions across all revenue-generating departments, including Rooms, Food & Beverage, and Banquets.
• Review Night Audit logbooks, daily revenue reports, Food & Beverage reports, supporting vouchers, and trial balances to ensure accuracy and completeness.
• Review and reconcile guest ledgers, city ledgers, and credit card transactions against Accounts Receivable records.
• Monitor the interface between Point-of-Sale (POS) systems and Property Management Systems (PMS) to ensure accurate and complete revenue reporting.
• Review daily no-show and cancellation reports to ensure all applicable charges and revenue are properly recorded.
• Examine daily paid-outs, rebates, adjustments, house-use rooms, and complimentary room reports to ensure transactions are supported by appropriate documentation and approvals.
• Review Food & Beverage void and discount reports to verify accuracy, proper authorization, and supporting justifications.
• Identify and investigate revenue discrepancies, reporting irregularities, and reconciliation differences, escalating unresolved issues to management when necessary.

Financial Controls and Compliance:

• Conduct monthly surprise cash counts at Front Office and Food & Beverage outlets to ensure compliance with cash-handling procedures.
• Monitor and verify foreign currency exchange rates to ensure they are updated regularly and accurately reflected in relevant systems.
• Ensure all financial transactions comply with established accounting procedures, internal controls, and company policies.
• Assist in maintaining accurate financial records and supporting documentation for internal reviews and audits.
• Coordinate with relevant departments to resolve discrepancies and improve financial reporting accuracy.

General Responsibilities

• Maintain confidentiality when handling financial records, guest information, and company-sensitive information.
• Demonstrate proficiency in Microsoft Word, Excel, and PowerPoint for documentation, reporting, and administrative tasks.
• Support daily accounting operations and assist with additional finance-related duties as required.
• Perform any other duties or tasks as assigned by management.

Other Requirements:

• Candidate must possess at least Professional Certificate/NITEC or equivalent qualification in any field.
• Proficient in spoken and written English to communicate effectively with guests and colleagues.
• Minimum 1-2 years of relevant working experience in the hospitality industry.
• Required skills: Hotel Income Auditing Experience, Diligent, Trustworthy, Articulate with strong communication and interpersonal skills.