Inbound Call Centre Specialist – Customer Service

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

GRIFFIN HR CONSULTANCY PTE. LTD. in Singapore is seeking a customer service professional to handle incoming calls, assist with bookings, and route inquiries to the appropriate departments from our Redhill office.

You will explain car warranties, maintenance schedules, and vehicle features. The role operates on a 5.25-day workweek (Mon-Fri with an alternate half-Saturday) during standard office hours.

Qualifications

• Experience in customer service or call centre environment is advantageous.

Responsibilities

• Answer incoming phone calls and manage customer questions clearly.
• Serve as the first point of contact for bookings and appointments, route calls to the appropriate departments efficiently.
• Explain car warranties, maintenance schedules, and vehicle features.

Skills

Customer Service

Call Center Experience

Job description

GRIFFIN HR CONSULTANCY PTE. LTD. in Singapore is seeking a customer service professional to handle incoming calls, assist with bookings, and route inquiries to the appropriate departments from our Redhill office.

You will explain car warranties, maintenance schedules, and vehicle features. The role operates on a 5.25-day workweek (Mon-Fri with an alternate half-Saturday) during standard office hours.