Inbound Call Center Agent – Customer Service

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Job summary

Griffin HR Consultancy Pte Ltd in Singapore is seeking a friendly Customer Service Officer to handle inbound calls, assist customers, and provide accurate information. You will be the first point of contact and direct calls to the appropriate departments.

Based in Macpherson, this role works over 5.25 days per week with standard office hours. Salary up to SGD 2,800 per month plus AWS, reflecting customer service experience and strong communication skills.

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service or call center is advantageous.
• Able to handle enquiries efficiently.

Responsibilities

• Attend to incoming calls, handle enquiries and provide relevant information.
• Direct calls to the appropriate departments or personnel.
• Manage the first point of contact for bookings and enquiries.

Skills

Communication skills

Customer service experience

Job description

Griffin HR Consultancy Pte Ltd in Singapore is seeking a friendly Customer Service Officer to handle inbound calls, assist customers, and provide accurate information. You will be the first point of contact and direct calls to the appropriate departments.

Based in Macpherson, this role works over 5.25 days per week with standard office hours. Salary up to SGD 2,800 per month plus AWS, reflecting customer service experience and strong communication skills.