Customer Experience Admin & Scheduling Specialist

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 26,000 - 32,000; Full time

Benefits offered by this job

AWS

OT Pay

Job summary

Griffin HR Consultancy Pte Ltd in Singapore is seeking a service advisor to greet walk-in customers, answer service-related questions, and efficiently schedule appointments at our Macpherson office. The role emphasizes documentation and a focus on delivering a smooth customer experience.

The position offers a lucrative bonus package including AWS and OT Pay, a 5.25-day work week, and an office near Macpherson MRT, with responsibilities spanning quotations, invoices, payments, and handover to

Responsibilities

• Approach walked in customers and handle service‑related questions and efficiently schedule customer appointments
• Manage documents including quotations, invoices, and payment records, maintaining compliance with company standards.
• Keep customers updated on service progress, address any concerns, and assist with vehicle collection and handover to ensure a positive customer experience.

Job description

Griffin HR Consultancy Pte Ltd in Singapore is seeking a service advisor to greet walk-in customers, answer service-related questions, and efficiently schedule appointments at our Macpherson office. The role emphasizes documentation and a focus on delivering a smooth customer experience.

The position offers a lucrative bonus package including AWS and OT Pay, a 5.25-day work week, and an office near Macpherson MRT, with responsibilities spanning quotations, invoices, payments, and handover to