Customer Care Specialist — Call Centre

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 19,000 - 31,000; Full time

Job summary

Griffin HR Consultancy Pte. Ltd. in Singapore is hiring a customer service representative to handle incoming calls, provide accurate information, and route inquiries to the right departments.

As the first point of contact for bookings, you will deliver a friendly, professional experience and support callers throughout their interaction.

The role offers up to S$2,800 per month plus AWS, with a 5.25-day work week at Macpherson, office hours.

Qualifications

• Handle incoming calls, manage enquiries and provide accurate information.
• Route calls to the appropriate departments efficiently.
• Act as first point of contact for bookings while ensuring a positive customer experience.

Responsibilities

• Handle incoming calls, manage enquiries and provide accurate information.
• Route calls to the appropriate departments efficiently.
• Act as first point of contact for bookings while ensuring a positive customer experience.

Skills

Customer service

Call handling

Communication skills

Education

GCE O-Level or equivalent

Job description

Griffin HR Consultancy Pte. Ltd. in Singapore is hiring a customer service representative to handle incoming calls, provide accurate information, and route inquiries to the right departments.

As the first point of contact for bookings, you will deliver a friendly, professional experience and support callers throughout their interaction.

The role offers up to S$2,800 per month plus AWS, with a 5.25-day work week at Macpherson, office hours.