Import/Export Ops Specialist

JOHNSON & JOHNSON INTERNATIONAL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JOHNSON & JOHNSON INTERNATIONAL (SINGAPORE) PTE. LTD. is seeking an Import/Export Operations Specialist to manage day‑to‑day cross‑border shipments, ensuring compliant, accurate, and timely delivery across regional markets.

The role offers exposure to trade processes in a regulated environment and supports supply chain continuity. You will coordinate with freight forwarders, prepare trade docs, and monitor shipments, with emphasis on accuracy, regulatory compliance, and data integrity in ERP and

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, International Trade, Business, or related field is required.
• Professional coursework or certification in trade, customs, or logistics preferred.
• Experience in import/export operations or trade compliance is essential.

Responsibilities

• Execute import and export transactions in compliance with applicable customs, trade, and regulatory requirements.
• Prepare, review, and maintain accurate trade documentation including customs declarations, invoices, and shipping records.
• Coordinate with logistics providers, customs brokers, and internal stakeholders to ensure timely clearance and delivery of goods.
• Monitor shipment status and resolve issues related to delays, discrepancies, or holds.
• Support compliance with trade regulations, internal policies, and audit requirements.
• Maintain accurate records and data within trade, logistics, and ERP systems.
• Assist with reporting, metrics tracking, and data analysis related to import/export activities.
• Identify opportunities to improve process efficiency, accuracy, and service levels.

Skills

Attention to detail

Multi-tasking

Clear communication

Regulatory knowledge

Trade compliance

Education

Bachelor’s degree in Supply Chain, Logistics, International Trade, Business, or related field

Tools

ERP systems

Microsoft Excel

Job description

Job Overview

The Import/Export Ops Specialist supports day‑to‑day import and export operations to ensure compliant,accurate, andtimelycross‑border movement of products. This role plays an important part inmaintainingtrade compliance, supporting supply chain continuity, and enabling efficient operations across regional and global markets. The position offers hands‑on exposure to trade processes in a highly regulated environment and contributes directly to operational reliability and customer satisfaction.

Key Responsibilities

• Execute import and export transactionsin accordance withapplicable customs, trade, and regulatory requirements.

• Prepare, review, andmaintainaccuratetrade documentation, including customs declarations, invoices, and shipping records.

• Coordinate withlogisticsproviders, customs brokers, and internal stakeholders to ensuretimelyclearance and delivery of goods.

• Monitor shipment status and resolve issues related to delays, documentation discrepancies, or customs holds.

• Support compliance with trade regulations, internal policies, and audit requirements.

• Maintainaccuraterecords and data within trade,logistics, and ERP systems.

• Assistwith reporting,metricstracking, and data analysis related to import/export activities.

• Identifyopportunities to improve process efficiency, accuracy, and service levels.

Qualifications

Education:

• Bachelor’s degree in Supply Chain, Logistics, International Trade, Business, ora relatedfield (required).

• Professional coursework or certification in trade, customs, orlogistics(preferred).

Experience and Skills:

Required:

• Typically3–5 years of experience in import/export operations, trade compliance,logistics, or a related role.

• Working knowledge of customs procedures, import/export regulations, and trade documentation.

• Experience coordinating shipments with freight forwarders and customs brokers.

• Strong attention to detail and ability to manage transactional accuracy.

• Ability to manage multiple priorities in a fast‑paced operational environment.

• Proficiencywith ERP systems and Microsoft Office tools, particularly Excel.

• Clear written and verbal communication skills.

Preferred:

• Experience inthe medical device,pharmaceutical, or other regulated industries.

• Familiarity with Singapore and regional Asia‑Pacific trade regulations.

• Experience supporting audits or compliance reviews.

• Exposure to global trade management systems orcustomssoftware.

• Continuous improvement or process optimization experience.

Other:

• Language: Englishproficiencyrequired;additionallanguages preferred.

• Travel: Minimal; occasional local or regional travel may berequired.

• Certifications: Trade compliance, customs, orlogisticscertificationspreferred.

For more information on how we support the whole health of our employees throughout their wellness,careerand life journey, please visitwww.careers.jnj.com.