Import/Export Ops Specialist

Johnson & Johnson Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Johnson & Johnson Pte Ltd is seeking an Import/Export Operations Specialist in Singapore to manage day-to-day cross-border movements with a focus on compliance, accuracy, and timely delivery. You will engage with customs, freight forwarders, and internal teams to ensure smooth shipments and robust record-keeping.

The role requires 3–5 years in import/export or trade-related roles, strong documentation skills, and proficiency with ERP systems and Excel for data-driven insights.

Qualifications

• 3–5 years of experience in import/export operations, trade compliance, logistics, or related role.
• Working knowledge of customs procedures, import/export regulations, and trade documentation.
• Experience coordinating shipments with freight forwarders and customs brokers.
• Strong attention to detail and ability to manage transactional accuracy.

Responsibilities

• Execute import and export transactions in accordance with applicable customs, trade, and regulatory requirements.
• Prepare, review, and maintain accurate trade documentation, including customs declarations, invoices, and shipping records.
• Coordinate with logistics providers, customs brokers, and internal stakeholders to ensure timely clearance and delivery of goods.
• Monitor shipment status and resolve issues related to delays, documentation discrepancies, or customs holds.
• Support compliance with trade regulations, internal policies, and audit requirements.
• Maintain accurate records and data within trade, logistics, and ERP systems.
• Assist with reporting, metrics tracking, and data analysis related to import/export activities.
• Identify opportunities to improve process efficiency, accuracy, and service levels.

Skills

ERP systems

Excel

Attention to detail

Communication skills

Multi-tasking

Logistics coordination

Education

Bachelor’s degree in Supply Chain/Logistics/International Trade/Business

Trade/certification coursework (preferred)

Tools

Trade management software

Customs software

Job description

Job Overview

The Import/Export Ops Specialist supports day‑to‑day import and export operations to ensure compliant,accurate, andtimelycross‑border movement of products. This role plays an important part in maintainingtrade compliance, supporting supply chain continuity, and enabling efficient operations across regional and global markets. The position offers hands‑on exposure to trade processes in a highly regulated environment and contributes directly to operational reliability and customer satisfaction.

Key Responsibilities

• Execute import and export transactions in accordance with applicable customs, trade, and regulatory requirements.
• Prepare, review, and maintain accurate trade documentation, including customs declarations, invoices, and shipping records.
• Coordinate with logistics providers, customs brokers, and internal stakeholders to ensure timely clearance and delivery of goods.
• Monitor shipment status and resolve issues related to delays, documentation discrepancies, or customs holds.
• Support compliance with trade regulations, internal policies, and audit requirements.
• Maintain accurate records and data within trade, logistics, and ERP systems.
• Assist with reporting, metrics tracking, and data analysis related to import/export activities.
• Identify opportunities to improve process efficiency, accuracy, and service levels.

Qualifications

Education:

• Bachelor’s degree in Supply Chain, Logistics, International Trade, Business, ora relatedfield (required).
• Professional coursework or certification in trade, customs, or logistics (preferred).

Experience and Skills:

Required

• Typically 3–5 years of experience in import/export operations, trade compliance, logistics, or a related role.
• Working knowledge of customs procedures, import/export regulations, and trade documentation.
• Experience coordinating shipments with freight forwarders and customs brokers.
• Strong attention to detail and ability to manage transactional accuracy.
• Ability to manage multiple priorities in a fast‑paced operational environment.
• Proficiency with ERP systems and Microsoft Office tools, particularly Excel.
• Clear written and verbal communication skills.

Preferred

• Experience in the medical device, pharmaceutical, or other regulated industries.
• Familiarity with Singapore and regional Asia‑Pacific trade regulations.
• Experience supporting audits or compliance reviews.
• Exposure to global trade management systems or customs software.
• Continuous improvement or process optimization experience.

Other

• Language: English proficiency required; additional languages preferred.
• Travel: Minimal; occasional local or regional travel may be required.
• Certifications: Trade compliance, customs, or logistics certifications preferred.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.