Import Customer Service Executive

Rapid Recruitment Asia Pte Ltd; Singapore; On-site; SGD 39,000 - 67,000; Full time

Job summary

Rapid Recruitment Asia Pte Ltd in Singapore is seeking a logistics coordinator to handle end-to-end airfreight forwarding operations for import and export shipments. You will coordinate bookings, documentation, customs clearance, billing, and shipment closure.

Liaise with customers, airlines, ground handlers, truckers, and customs authorities; monitor shipment progress for SLA and regulatory compliance; resolve issues and maintain accurate shipment records.

Qualifications

• Singaporean citizenship is required to apply.

Responsibilities

• Handle end-to-end airfreight forwarding operations for import and export shipments.
• Coordinate bookings, documentation, customs clearance, billing, and shipment closure.
• Liaise with customers, airlines, ground handlers, truckers, and customs authorities.
• Monitor shipment progress and ensure SLA and regulatory compliance.
• Resolve shipment issues, delays, and documentation discrepancies.
• Maintain accurate shipment records and operational reports.

Job description

5.5Days (9AM-5:30PM), Sat (9AM- 1PM)
Changi Alps (Transport provided at Tanah Merah & Tampines)

AWS + PB

Responsibilities:

• Handle end-to-end airfreight forwarding operations for import and export shipments

• Coordinate bookings, documentation, customs clearance, billing, and shipment closure

• Liaise with customers, airlines, ground handlers, truckers, and customs authorities

• Monitor shipment progress and ensure SLA and regulatory compliance

• Resolve shipment issues, delays, and documentation discrepancies

• Maintain accurate shipment records and operational reports

Requirements:

• Only Singaporean may apply